#8236 where to find project web backups

siteop (1)


I have accidentally removed the web content of the project octave and am trying to restore it. It was all html with some simple php, there is no CSM or database in action. Would it be possible for it to be restored from any backups that you may have? I will understand if your backups were meant for failures on your side, while this was me being too careless (I am still not sure how I did, though), but we would be most grateful if you could help us out.

Also, I have found your documentation about the subject but am unable to find the mentioned "File Management service".

Thank you very much


  • Roberto Galoppini

    I passed onto the request to restore it.


    Roberto Galoppini, SourceForge.net

  • Roberto Galoppini

    • labels: --> siteop
    • status: unread --> assigned
  • Carnë Draug

    Carnë Draug - 2014-07-28


    I was wondering if such restoration could be possible.

    Thank you,

  • Carnë Draug

    Carnë Draug - 2014-07-29

    Any update on this please? Will this even be possible or Will I be on my own to recover anything?

    Thank you

  • Bob Nicksic

    Bob Nicksic - 2014-07-29

    Sorry for the delay. I have restored the htdocs directory, which appears to have been deleted. I noticed a 0 byte index.html file from July 24 in the project root directory that was not in the backup that I restored. Please verify that all the needed files have been restored.



  • Carnë Draug

    Carnë Draug - 2014-07-29

    Hi Bob

    the recovery seems complete, the last changes I made before causing this whole mess are there. Thank you very much.

    To prevent this in the future, I'm trying to understand the documentation you have about backing it up myself. It mentions on the SF documentation:

    Backups of project web data may be made using the File management service.

    But where is this service. How can I make this backups myself?

    Thank you again,

  • Carnë Draug

    Carnë Draug - 2014-07-30

    That worked brilliantly, thank you. You can close this support request.

  • Bob Nicksic

    Bob Nicksic - 2014-07-30
    • status: assigned --> fixed

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