#2957 Can not add to Discussion on support tickets

fixed
2015-10-07
2013-02-28
No

Anonymous and logged in users can no longer add to the Discussion section of support tickets. The label "Discussion" is visible, but there is no box for them to enter text.

Discussion

  • Anonymous

    Anonymous - 2013-02-28
    • labels: Discussion, Support Tickets --> Discussion, Support Tickets, engr, nf-5899
    • status: unread --> assigned
    • assigned_to: Chris Tsai
     
  • Anonymous

    Anonymous - 2013-02-28

    Your permissions settings look fine to me, and I see the issue you're referring to on your tickets, though I wasn't able to reproduce this issue on a test project. In any case, I'm escalating this to our engineering team to investigate further here: [allura:tickets:#5899]

    Regards,
    Chris Tsai, SourceForge.net Support

     
  • Zangune

    Zangune - 2015-09-05

    This:

    https://sourceforge.net/p/scoreforge/sprttck/
    


    does not exist anymore, I cannot see any "Discussion" label and it seems the project created a new ticketing system here some months after the submission of this ticket, so some parts of this ticket are superseded by events.

    Anyway now I can see the Admin label and I shouldn't, but I get the 403 error as it should be.

     
  • John Barrett

    John Barrett - 2015-10-07
    • status: assigned --> fixed
     
  • John Barrett

    John Barrett - 2015-10-07

    Hello,
    Durning a ticket review process I saw this ticket, so I apologize for the delay in my reply to this ticket. I think this is an old issue that has already been taken care of if I'm mistaken please let me know and I will take another look into your situation.
    Thanks
    SourceForge Support

     

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