SourceForge Support / Site Support / #23530 No longer able to access my project using git

#23530 No longer able to access my project using git

Status: closed

Owner: nobody

Labels: None

Page/URL: https://sourceforge.net/p/image32/code/ci/master/tree/

Project: Image32

Updated: 2022-05-27

Created: 2022-05-25

Creator: Angus Johnson

Private: No

$ git clone git://git.code.sf.net/p/image32/code tmp
Cloning into 'tmp'...
fatal: unable to connect to git.code.sf.net:
git.code.sf.net[0: 216.105.38.16]: errno=Unknown error

Thanks in advance for your help.

Discussion

SourceForge Support - 2022-05-26

Hello,

We don't see any problems with our services.

You are probably behind a firewall or using a proxy.

Please try using HTTPS:
git clone https://<USERNAME>@git.code.sf.net/p/image32/code tmp

If you are still having issues, please let us know.
If you can, include a screenshot of the error messages for our team to investigate further.

Sincerely,

SourceForge Support

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Angus Johnson - 2022-05-26

Hi SF Support.
Thank you for your timely help.

We don't see any problems with our services.

OK. I accept that the problem is likely at my end.

You are probably behind a firewall or using a proxy.

No, I'm pretty sure I'm not.

Please try using HTTPS:

$ git clone https://angusj@git.code.sf.net/p/image32/code tmp Cloning into 'tmp'... fatal: unable to access 'https://git.code.sf.net/p/image32/code/': Failed to connect to git.code.sf.net port 443: Timed out

Last edit: Angus Johnson 2022-05-26
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Angus Johnson - 2022-05-26

Additional info:

I'm running Windows 10 (Version 21H1 OS Build 19043.1706) and did recently update to this build.
I can confirm there is no proxy server on the PC and the home router uses no proxy. I've even tried with Windows Firewall disabled without success.

I've also just checked this on another PC (using the latest version of Git for Windows):

vlmj1@DESKTOP-XXXXXXX MINGW64 /c/temp $ git clone https://angusj@git.code.sf.net/p/image32/code tmp Cloning into 'tmp'... fatal: unable to access 'https://git.code.sf.net/p/image32/code/': Failed to connect to git.code.sf.net port 443 after 21151 ms: Timed out

Last edit: Angus Johnson 2022-05-26
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Logan Abbott - 2022-05-26

Thanks for the additional info. We will take another look.

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SourceForge Support - 2022-05-27

Hello,

Can you please do a traceroute to git.code.sf.net?

So our DevOps team can investigate further.

Sincerely,
SourceForge Support

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Angus Johnson - 2022-05-27

Thanks. See attached. I tried both udp and icmp using my broadband network and it times out after a few hops. I guess this suggested a faulty routing table and i should contact my isp? (The second OK trace was using my mobile phone's network.)
Cheers A.

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SourceForge Support - 2022-05-27

Hello,

Thank you for your feedback.

This looks like an issue with your network connection or service provider.
Unfortunately we cannot help you any further.

Sincerely,
SourceForge Support

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Angus Johnson - 2022-05-27

Thank you for your assistance, I'll contact my ISP.

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SourceForge Support - 2022-05-27

Hi,

Thank you for your feedback.
This ticket will be closed.

Sincerely,
SourceForge Support

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