SourceForge Support / Site Support / #23161 Errors downloading files from mirrors

#23161 Errors downloading files from mirrors

Status: closed

Owner: nobody

Labels: None

Page/URL: various

Project: PINN

Updated: 2022-02-01

Created: 2022-02-01

Creator: procountsf

Private: No

Some of my users have experienced difficulty downloading some files from my sourceforge site.
I have also experienced it myself, although it seems temporary or intermittent.

Here is an example post from one user:

It is a little chance to install any of the os, and literally no chance to install more than one os in a single installation (including the ProjectSpace).

Example of an error:

Error downloading meta file http://deac-riga.dl.sourceforge.net/project/pinn/os/raspios64/marketing.tar
Error downloading meta file http://deac-riga.dl.sourceforge.net/project/pinn/os/raspios64/os.json
Error downloading meta file http://deac-riga.dl.sourceforge.net/project/pinn/os/ProjectSpace/os.json

Looks like no access to these files.

The interesting thing is that when I experienced it, it was also from the deac-riga mirror.
Could there be a problem with the hosting of my files on that mirror?
These files are downloaded programmatically so there is no chance for the user to select which mirror to use.

Discussion

procountsf - 2022-02-01

I'm also having intermittent trouble with large files taking a long time to download and even stopping mid transfer, but I can't tell which mirror they are being served from.

Last edit: procountsf 2022-02-01

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SourceForge Support - 2022-02-01

Hi,

Thank you for letting us know.
I have escalated this to our DevOps team to investigate further.

Sincerely,

SourceForge Support

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SourceForge Support - 2022-02-01

Hello,

We have removed the mirror reported from our rotation.

Our advice would be to link to our File Release System's link: https://sourceforge.net/projects/voipmonitor/files/wkhtml/phantomjs-2.1.1-x86_64.gz/download

That way, if a mirror is having issues, it will sort itself out of it.

Sincerely,

SourceForge Support

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procountsf - 2022-02-01

Thank you. I will monitor if it is any better.

I DO link to the mirror system, but I use for example:
https://downloads.sourceforge.net/project/pinn/os/AIYprojects/os.json
instead of
https://sourceforge.net/projects/pinn/files/os/AIYprojects/os.json/download

I assume that points to the same file, but has the advantage of maintaining the filename.

The URLs given above were the final ones after redirection to see if there was a pattern.

Last edit: procountsf 2022-02-01

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SourceForge Support - 2022-02-01

status: open --> closed
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SourceForge Support - 2022-02-01

Hi,

Thank you for your feedback
With your issue resolved, this ticket will be closed.

Sincerely,
SourceForge Support

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#23161 Errors downloading files from mirrors

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