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#23050 e-mails are not sent

closed
nobody
None
http://kmeleonbrowser.org/forum/
kmeleon
2022-01-12
2022-01-05
No

Hello Sourceforge team,

In first, I wish you a Happy New Year!

There is a problem of e-mails, for example, I do not received the password recovery e-mail from http://kmeleonbrowser.org/forum/ hosted by SF.

Can you look the problem?

Thanks in advance.

Discussion

  • SourceForge Support

    Hello,

    Development teams have complete control over their project web space.
    Please contact them directly for assistance.

    The project you are working with is located here: https://sourceforge.net/projects/kmeleon/

    The resources they indicate are best for getting support from them are listed here: https://sourceforge.net/projects/kmeleon/support/

    Sincerely,
    SourceForge Support

     
  • Neustradamus

    Neustradamus - 2022-01-05

    @sf-support: Thanks for your reply!

    It is specified that Sourceforge has blocked mail server...

    November 17, 2018 05:07PM
    SourceForge has blocked any mail system to work, internal or external. It is out of our hands to fix it. They should have kept the external and this forum script has the ability to use external servers, but, even they blocked them.
    - http://kmeleonbrowser.org/forum/read.php?12,147514,page=2

    Can you look?

    Thanks in advance.

     
  • SourceForge Support

    Hello,

    Our Engineering team has informed me of that limitation, so even tough the developement team has control over their project web space. Outbound emails (or network requests) are not allowed.

    Sorry for the inconvenience.

    Sincerely,
    SourceForge Support

     
  • Neustradamus

    Neustradamus - 2022-01-05

    @sf-support: Why "Outbound emails (or network requests) are not allowed."?

     
  • SourceForge Support

    Hello,

    Due to past abuse, outbound access to other hosts from the web servers is strictly prohibited and is blocked by firewall rules.

    You can read more about project web here: https://sourceforge.net/p/forge/documentation/Project%20Web%20and%20Developer%20Web/

    Sincerely,

    SourceForge Support

     
  • SourceForge Support

    • status: open --> closed
     
  • SourceForge Support

    Hello,

    We have not heard from you and are now closing this ticket. If you need assistance moving forward please submit another ticket. Thank you.

    Sincerely,
    SourceForge Support

     

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