#2302 Can't create ticket on https://sourceforge.net/p/weapon-m/tickets/new/

fixed
2015-10-07
2013-01-05
Kevin
No

The top menu of a project is not populated with the project's tools when accessed via https://sourceforge.net/projects/[project]. This was brought to my attention when my users told me they couldn't find my ticket tool.

The top menu is populated for https://sourceforge.net/p/[project], but that is not the page users normally see. In fact, I don't see a link to it anywhere on https://sourceforge.net/projects/[project].

I just searched for my project, which returned a link to https://sourceforge.net/projects/[project]. Now my tickets, svn, etc. appear on that page, where they did not when I started typing this! Did you just change something, or could searching for a project have the side-effect of populating its top menu?

Discussion

  • Anonymous - 2013-01-07
    • status: unread --> pending
    • assigned_to: Chris Tsai
     
  • Anonymous - 2013-01-07

    I believe this was a temporary issue, are you still seeing this?

    Thanks,
    Chris Tsai, SourceForge.net Support

     
  • Kevin

    Kevin - 2013-01-08

    Users can access my ticket system, but they get weird errors when attempting to create tickets. In this screenshot, note that the required values in the first error box are the values from the second field; and the selected value of the second field actually is one of the values the second error box says it must be.

     
    Last edit: Kevin 2013-01-08
  • Anonymous - 2013-01-08

    Please specify where you're seeing this.

    Thanks,
    Chris Tsai, SourceForge.net Support

     
  • Anonymous - 2013-01-09

    Do you mind if I try logging a ticket there to try and reproduce this issue?

    Thanks,
    Chris Tsai, SourceForge.net Support

     
  • Kevin

    Kevin - 2013-01-16

    Sure, go ahead. (Sorry for the delay.)

     
  • Anonymous - 2013-01-18

    Okay, I've confirmed this issue, escalating to our engineering team here: [allura:tickets:#5633]

    And changing the summary of this ticket to reflect this more.

    Regards,
    Chris Tsai, SourceForge.net Support

     
  • Anonymous - 2013-01-18
     
  • Kevin

    Kevin - 2013-02-02

    I ended up deleting and reinstalling my ticket tool in an effort to get it working. Now I'm finding other things wrong with it. For example, you can't add any milestones to milestone-type fields. Let's just say tickets are borked.

     
  • John Barrett

    John Barrett - 2015-10-07

    Hello,
    Durning a ticket review process I saw this ticket, so I apologize for the delay in my reply to this ticket. I think this is an old issue that has already been taken care of if I'm mistaken please let me know and I will take another look into your situation.
    Thanks
    SourceForge Support

     
  • John Barrett

    John Barrett - 2015-10-07
    • status: assigned --> fixed
     

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