I am the Emergency Management department for Burnett County, WI (a one man show!) – a rural county in the NW region of the Wisconsin, USA.
I have come across a real life need and am looking for someone to take on this project. Unfortunately, at this time, I have no funding available to support this project. My goal is to get a proof of concept prototype out of the effort which would be used to attempt to secure funding through Wisconsin Emergency Management for final development. I can also envision that commercial agencies ( think insurance companies) that might be willing to contribute if the resulting effort would reduce their expenses after a disaster.
The project………. V-MARC - A Virtual Multiagency Resource Center.
After a disaster, a big portion of Emergency Management is helping residents of an affected area get back on their feet and get their lives back to the new normal. One element that is frequently used is a MARC…. A Multi-Agency Resource Center, The MARC is setup in a large area, think school gymnasium, with agencies representatives at sitting tables. Incident victims go from table to table to work with different agencies to try to find ways to meet their unmet needs. The MARC may be open for a day to a week….. depending on the scope of the incident, the number of people affected, and the agencies willing to participate. Unmet needs might be long term housing, food, and income assistance, assistance with insurance claims, replacement of appliances, household supplies, clothing, transportation, emotional support, and family reunification (including pets).
There have been several examples in small population rural areas, where the MARC is not particularly well attended. They were situations where the immediate acute needs had been met after an incident, but the chronic needs weeks after the incident were still outstanding.
I am envisioning a web based system where people with needs could meet with service providers -- a virtual multi-agency resource center or V-MARC.
“Clients” are those that are victims of an incident and “agency” are those that provide goods and services.
Clients would register to create a password protected account. This registration would be household based; that is all persons living together would be included in a single account. Registration would include names, SS#s, addresses, phone numbers, email accounts, date of incident, impact statement including unmet needs assessment. After account is setup, additions and corrects could be made by the client as time progressed.
Once registration was complete, Clients would navigate to categories of services including housing, food, insurance, household supplies, clothing, transportation, emotional support, and family reunification (including pets).
Under each category tab, participating agencies would have a tab that might be live or accepting messages. The Live tabs would indicate the number of clients in cue and expected wait time until the Client could interact with an agency representative. The message tab would allow the Client to leave a message for an agency or complete an agency developed questionnaire what incorporate all appropriate information from the client registration.
The Agency representatives would sign on to the system and either take Clients from their specific agency cue or do other work while waiting for a Client to signin.
Once it was a client’s turn (having waited in cue if need be), a Facetime/Skype type interface would allow one to one live communication between client and agency representative.
The “system” would track clients, progress on meeting their needs, and benefits received. Geo-fencing would flag addresses, timeframes, client identifiers that were “out of bounds” for the incident.
Advantages include:
• Clients could access the system at anytime to input information or make requests for services.
• Service providers could operate from their offices rather than move to the disaster site
• Client tracking would be inherent in the system
• Clients could choose from the various service providers that participate
• Agencies could check for duplication of services provided to particular Clients.
• Clients could leave requests for services without waiting in line
• If the Client demand is low for a particular agency, the representatives would be able to do other work while waiting for Client requires -- resulting in time efficiency for both clients and agencies.
Is anyone interested in discussing this? Many thanx............. jt
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
Hi Jim,
Greetings!
I have checked your post detail and can help you on expectation
Let me know your availability to discuss further
You can catch me on email deepvyas71@gmail.com
Awaiting to hear on same
Regards,
Deep
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
I am the Emergency Management department for Burnett County, WI (a one man show!) – a rural county in the NW region of the Wisconsin, USA.
I have come across a real life need and am looking for someone to take on this project. Unfortunately, at this time, I have no funding available to support this project. My goal is to get a proof of concept prototype out of the effort which would be used to attempt to secure funding through Wisconsin Emergency Management for final development. I can also envision that commercial agencies ( think insurance companies) that might be willing to contribute if the resulting effort would reduce their expenses after a disaster.
The project………. V-MARC - A Virtual Multiagency Resource Center.
After a disaster, a big portion of Emergency Management is helping residents of an affected area get back on their feet and get their lives back to the new normal. One element that is frequently used is a MARC…. A Multi-Agency Resource Center, The MARC is setup in a large area, think school gymnasium, with agencies representatives at sitting tables. Incident victims go from table to table to work with different agencies to try to find ways to meet their unmet needs. The MARC may be open for a day to a week….. depending on the scope of the incident, the number of people affected, and the agencies willing to participate. Unmet needs might be long term housing, food, and income assistance, assistance with insurance claims, replacement of appliances, household supplies, clothing, transportation, emotional support, and family reunification (including pets).
There have been several examples in small population rural areas, where the MARC is not particularly well attended. They were situations where the immediate acute needs had been met after an incident, but the chronic needs weeks after the incident were still outstanding.
I am envisioning a web based system where people with needs could meet with service providers -- a virtual multi-agency resource center or V-MARC.
“Clients” are those that are victims of an incident and “agency” are those that provide goods and services.
Clients would register to create a password protected account. This registration would be household based; that is all persons living together would be included in a single account. Registration would include names, SS#s, addresses, phone numbers, email accounts, date of incident, impact statement including unmet needs assessment. After account is setup, additions and corrects could be made by the client as time progressed.
Once registration was complete, Clients would navigate to categories of services including housing, food, insurance, household supplies, clothing, transportation, emotional support, and family reunification (including pets).
Under each category tab, participating agencies would have a tab that might be live or accepting messages. The Live tabs would indicate the number of clients in cue and expected wait time until the Client could interact with an agency representative. The message tab would allow the Client to leave a message for an agency or complete an agency developed questionnaire what incorporate all appropriate information from the client registration.
The Agency representatives would sign on to the system and either take Clients from their specific agency cue or do other work while waiting for a Client to signin.
Once it was a client’s turn (having waited in cue if need be), a Facetime/Skype type interface would allow one to one live communication between client and agency representative.
The “system” would track clients, progress on meeting their needs, and benefits received. Geo-fencing would flag addresses, timeframes, client identifiers that were “out of bounds” for the incident.
Advantages include:
• Clients could access the system at anytime to input information or make requests for services.
• Service providers could operate from their offices rather than move to the disaster site
• Client tracking would be inherent in the system
• Clients could choose from the various service providers that participate
• Agencies could check for duplication of services provided to particular Clients.
• Clients could leave requests for services without waiting in line
• If the Client demand is low for a particular agency, the representatives would be able to do other work while waiting for Client requires -- resulting in time efficiency for both clients and agencies.
Is anyone interested in discussing this? Many thanx............. jt
Hi Jim,
Greetings!
I have checked your post detail and can help you on expectation
Let me know your availability to discuss further
You can catch me on email deepvyas71@gmail.com
Awaiting to hear on same
Regards,
Deep