Recent changes to userfaq

userfaq modified by Dave Brondsema

Dave Brondsema — Tue, 19 Mar 2024 16:39:22 -0000

--- v15
+++ v16
@@ -48,7 +48,7 @@
 # Is the software you provide free?
 

-The software hosted on our site is both free and Open Source. Each project is expected to provide its Open Source License which contains any restrictions on the use of the software or code. If a project is not free, does not provide source code, or does not contain a valid Open Source License: [please report it here](https://sourceforge.net/support).
+The software hosted in our Open Source Directory is both free and Open Source. Each project is expected to provide its Open Source License which contains any restrictions on the use of the software or code. If a project is not free, does not provide source code, or does not contain a valid Open Source License: [please report it here](https://sourceforge.net/support).

 
 # How do I remove my Sensitive Data?

userfaq modified by Dave Brondsema

Dave Brondsema — Tue, 19 Mar 2024 16:04:16 -0000

--- v14
+++ v15
@@ -54,7 +54,11 @@
 # How do I remove my Sensitive Data?                                           
 

-To remove any of your sensitive data please send us an email: sfnet_ops@slashdotmedia.com. Depending on the situation we can either provide directions on how to remove it or remove it ourselves. For full account removals and deletions please log in to your account, then on the Account Settings page use the "Disable account" link.  For more information please see our [full privacy policy](https://slashdotmedia.com/privacy-statement/).
+For full account removals please log in to your account, then on the Account Settings page use the [Disable account](https://sourceforge.net/auth/disable/) link, then follow the instructions for either disabling or deleting your account.  For Do Not Sell/Share requests, in certain regions, use the link in the bottom footer of any page.
+
+For other situations regarding removal of your sensitive data please send us an email: sfnet_ops@slashdotmedia.com. Depending on the situation we can either provide directions on how to remove it or remove it ourselves.
+
+For more information please see our [full privacy policy](https://slashdotmedia.com/privacy-statement/).

 
 # Project Removal/Changes
@@ -67,8 +71,8 @@
 # Why is there a malware warning on my project?
 

-You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your project's name). Files are listed in three separate categories: Suspicious files, ignored files, and additional information:
+You can view all the malware flags at: `https://sourceforge.net/projects/unixname/malware` (replace `unixname` with your project's name). Files are listed in three separate categories: Suspicious files, ignored files, and additional information:

-+ Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for a new malware exception, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/).
++ Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for a new malware exception, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/?private=true).
 + Ignored Files: This shows the files from your project that have had malware detected, but are covered by an ignore/exception rule.
 + Additional Information: These results are usually seen when a part of a file is unable to be extracted properly. This could be either an issue with the file itself or because the scanner had trouble doing that. If your files extract normally and work for regular users, then you do not need to make any changes.

userfaq modified by SourceForge Support

SourceForge Support — Fri, 01 Apr 2022 22:13:10 -0000

--- v13
+++ v14
@@ -42,7 +42,7 @@

 + Projects will often have a 'support' tab providing information on where to receive the type of support needed. If they do not, another one of the tabs may provide useful information such as 'discussions' or 'tickets'.
 + You can find a specific project [using the search bar on the main page](https://sourceforge.net/). After searching a term, refine the search using the subcategories if needed.
-+ Sometimes another resource will link to a project on our site that is no longer available. Generally, this means that the project has been removed. However, you are always welcome to [submit a ticket](https://sourceforge.net/p/forge/site-support/new/).
++ Sometimes you may find a link to a project on our site that is no longer available. Generally, this means that the project has been removed. However, you are always welcome to [submit a ticket](https://sourceforge.net/p/forge/site-support/new/).

 
 # Is the software you provide free?

userfaq modified by SourceForge Support

SourceForge Support — Fri, 01 Apr 2022 22:11:20 -0000

--- v12
+++ v13
@@ -41,7 +41,7 @@
 

 + Projects will often have a 'support' tab providing information on where to receive the type of support needed. If they do not, another one of the tabs may provide useful information such as 'discussions' or 'tickets'.
-+ You can find a specific project [using the search bar on the top of the main page](https://sourceforge.net/). After searching a term, refine the search using the subcategories if needed.
++ You can find a specific project [using the search bar on the main page](https://sourceforge.net/). After searching a term, refine the search using the subcategories if needed.
 + Sometimes another resource will link to a project on our site that is no longer available. Generally, this means that the project has been removed. However, you are always welcome to [submit a ticket](https://sourceforge.net/p/forge/site-support/new/).

userfaq modified by SourceForge Support

SourceForge Support — Fri, 01 Apr 2022 22:08:43 -0000

--- v11
+++ v12
@@ -8,7 +8,6 @@
 | [I need help finding or using a specific project](#help) |
 | [Is your software free?](#free) |
 | [Remove sensitive data](#data) |
-| [Where can I find data for academic research?](https://sourceforge.net/p/forge/documentation/OSS%20Research/) |
 | [Check our wiki docs for additional resources](https://sourceforge.net/p/forge/documentation/Docs%20Home/) |

 | Project Admins |

userfaq modified by SourceForge Support

SourceForge Support — Fri, 01 Apr 2022 21:57:03 -0000

--- v10
+++ v11
@@ -34,22 +34,22 @@

 When logged in you can access your account settings at the top right of your browser. 'Me --> Profile' or 'Me --> Account Settings'.

-+ Your profile view shows your information and the projects your are part of.
++ Your profile view shows your information and the projects you are part of.
 + The settings page lets you edit your information, add SSH settings, as well as manage your subscriptions to various projects.

 
 # Project Help
 

-+ Projects will often have a 'support' tab providing information on where to receive the type of support needed. If they do not, it is possible that another one of the tabs provides useful information such as 'discussions' or 'tickets'.
++ Projects will often have a 'support' tab providing information on where to receive the type of support needed. If they do not, another one of the tabs may provide useful information such as 'discussions' or 'tickets'.
 + You can find a specific project [using the search bar on the top of the main page](https://sourceforge.net/). After searching a term, refine the search using the subcategories if needed.
-+ Sometimes another resource will link to a project on our site which is no longer available. Generally this means that the project has been removed. However you are always welcome to [submit a ticket](https://sourceforge.net/p/forge/site-support/new/).
++ Sometimes another resource will link to a project on our site that is no longer available. Generally, this means that the project has been removed. However, you are always welcome to [submit a ticket](https://sourceforge.net/p/forge/site-support/new/).

 
 # Is the software you provide free?
 

-The software hosted on our site is both free and Open Source. Each project is expected to provide their own Open Source License which contains any restrictions on the use of the software or code. If a project is not free, does not provide source code, or does not contain a valid Open Source License: [please report it here](https://sourceforge.net/support).
+The software hosted on our site is both free and Open Source. Each project is expected to provide its Open Source License which contains any restrictions on the use of the software or code. If a project is not free, does not provide source code, or does not contain a valid Open Source License: [please report it here](https://sourceforge.net/support).

 
 # How do I remove my Sensitive Data?                                           
@@ -68,7 +68,7 @@
 # Why is there a malware warning on my project?
 

-You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your projects name). Files are listed in three separate categeries: Suspicious files, ignored files, and additional information:
+You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your project's name). Files are listed in three separate categories: Suspicious files, ignored files, and additional information:

 + Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for a new malware exception, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/).
 + Ignored Files: This shows the files from your project that have had malware detected, but are covered by an ignore/exception rule.

userfaq modified by Dillon Walls

Dillon Walls — Mon, 06 Jul 2020 16:53:58 -0000

--- v9
+++ v10
@@ -68,7 +68,7 @@
 # Why is there a malware warning on my project?
 

-You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your projects name). Files are listed in three separate categeries: Suspicious files, whitelisted files, and additional information:
+You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your projects name). Files are listed in three separate categeries: Suspicious files, ignored files, and additional information:

 + Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for a new malware exception, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/).
 + Ignored Files: This shows the files from your project that have had malware detected, but are covered by an ignore/exception rule.

userfaq modified by Dillon Walls

Dillon Walls — Mon, 06 Jul 2020 16:53:30 -0000

--- v8
+++ v9
@@ -70,6 +70,6 @@

 You can view all the malware flags at: https://sourceforge.net/projects/unixname/malware (replace unixname with your projects name). Files are listed in three separate categeries: Suspicious files, whitelisted files, and additional information:

-+ Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for whitelisting, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/).
-+ Whitelisted Files: This shows the files from your project that have already been whitelisted.
++ Suspicious Files: Files marked as suspicious will require extra steps for users to download. It is recommended to take steps to fix these issues such as removing the files if they are outdated or fixing them to comply with the scanner. If you feel there is a legitimate reason for any of these files to contain known malware signatures, or are otherwise deserving of consideration for a new malware exception, please submit a [support ticket here](https://sourceforge.net/p/forge/site-support/new/).
++ Ignored Files: This shows the files from your project that have had malware detected, but are covered by an ignore/exception rule.
 + Additional Information: These results are usually seen when a part of a file is unable to be extracted properly. This could be either an issue with the file itself or because the scanner had trouble doing that. If your files extract normally and work for regular users, then you do not need to make any changes.

userfaq modified by Dave Brondsema

Dave Brondsema — Tue, 31 Mar 2020 15:22:31 -0000

--- v7
+++ v8
@@ -55,7 +55,7 @@
 # How do I remove my Sensitive Data?                                           
 

-To remove any of your sensitive data please send us an email: sfnet_ops@slashdotmedia.com. Depending on the situation we can either provide directions on how to remove it or remove it ourselves. For full account removals and deletions you may also use the above email.
+To remove any of your sensitive data please send us an email: sfnet_ops@slashdotmedia.com. Depending on the situation we can either provide directions on how to remove it or remove it ourselves. For full account removals and deletions please log in to your account, then on the Account Settings page use the "Disable account" link.  For more information please see our [full privacy policy](https://slashdotmedia.com/privacy-statement/).

 
 # Project Removal/Changes

userfaq modified by Dave Brondsema

Dave Brondsema — Fri, 12 Jan 2018 18:11:35 -0000

--- v6
+++ v7
@@ -61,7 +61,7 @@
 # Project Removal/Changes
 

-+ [To have a ticket removed, place a ticket here](https://sourceforge.net/p/forge/site-support/new/).
++ [To have a project removed, create a ticket here](https://sourceforge.net/p/forge/site-support/new/).
 + [To rename a project see here ](https://sourceforge.net/p/forge/documentation/Renaming/).