Need help from using Flowviewer with SiLK

[Cong Tran]

Hello Flowviewer support,

I'm new to Flowviewer software and I have just install the Flowviewer with SiLK. I got this below error when tried to generate textual report.


and my Flowviewer_configuration.pm is as below.
http://txt.do/5ezie

I can see the flow record received by SiLK by using command lines. Please give me some advices

Best regards,
Cong

[Joe Loiacono]

A couple things you can try, Cong:

1. Look in the Apache server logs for specifics
2. See if FlowViewer is writing DEBUG files to your $work_directory. If so, please post the DEBUG
3. Do a 'perl -e FlowViewer_Main.cgi' to make sure Perl is set up OK
4. Double-check you r permissions to make sure Apache can write to the $work_directory

[Dol Meun]

Hello,

I have got the same problem. and my Debug file:
Flow_Working]# cat DEBUG_VIEWER
In FlowViewer_Main.cgi
Using GDBM
Using GDBM

Could anyone please help on this.

Best Regards,
Dol

[Joe Loiacono]

Hi Dol,

It may well be a permissions problem. To begin, set all directories that you identify in FlowViewer_Configuration.pm to 'chmod 0777 ...'.

Also can you post the Apache access.log and error.log file information?

Best,

Joe

[Dol Meun]

Dear Joe,

Thanks for you help. I have already fixed my problem it caused of I missed install GD::Graph. After I install it it is working fine.

Thanks again.

Best Regards,
Dol