Re: [Firebird-website] Support on StackOverflow

[Alexey K. <ak...@ib...>]

Hi,

I am agree with Mark.

Ideally, people from SO should be directed to firebirdsql.org, to 
specific documentation chapter/page/example (which is incomplete now).
However, SO does not like such links (anybody can get a ban from the 
moderator who is slightly upset due to cold coffee he got in starbucks), 
so the only productive way to work there is actually answer each 
question (as Mark does all the time - thanks for this).

Another thing to discuss - turn firebird-support into social hub with 
web, mobile and messenger interface (and with existing email interface, 
of course), and insert links to it into every Firebird installer, in 
order to capture all users and land them to firebird-support instead of 
FAQ sites.

Regards,
Alexey Kovyazin
IBSurgeon



On 07.10.2017 11:44, Mark Rotteveel wrote:
> On 5-10-2017 17:36, marius adrian popa wrote:
>> I think we can add StackOverflow page
>>
>> https://stackoverflow.com/questions/tagged/firebird
>>
>> on the free support area
>>
>> https://www.firebirdsql.org/en/support/
>
> Stack Overflow is not "support", and just assuming you can direct 
> people to SO and expect them to magically get help is not how Stack 
> Overflow works.
>
> Some of the questions being asked on Stack Overflow are already really 
> bad quality, and just telling people that SO is the support option for 
> Firebird will only make it worse.
>
> Mark