We're uploading some file formats that don't seem to be handled well by the fez
eserv.php display (e.g., tif and bmp)
No thumbnail or preview images are generated for files with these formats and when we click to open them, they fail to display.
Using a firefox browser, a URL is returned. For example, see :
Using IE, an error message is returned:
An error has occurred in the Fedora Access Subsystem.
The files appear to upload correctly and do not seem to be corrupted. We can view the uploaded files if we bypass the fez display, for example:
I'm sure this has got to be some kind of local configuration error. Any help and/or tips
would be appreciated.
If you goto: http://testmatdl.lci.kent.edu/repository/eserv.php?pid=matdl:616&dsID=archival_z2171c_005_20nmgs.tif
then you will see the tiff so this means image magick is not converting the tiff into thumbnails successfully.
Can you check:
1. ImageMagick is installed
2. The fez config.inc.php path to the 'convert' executable is correct. (In linux check with 'which convert' and compare paths.
3. If the above two look correct then try running a command line tiff to jpg conversion in the command shell and see if image magick give any errors.
Also try running the setup/sanity_check.php
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