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Issue with FaceTrackNoIR when using FaceAPI V 3.2.6

2020-11-14
2020-11-22
  • Mathias Carlson

    Mathias Carlson - 2020-11-14

    Hello,
    When I choose to use FaceAPI V 3.2.6, the webcam starts up fine, but the camera picture disappears after a few seconds. I cannot use the ShortKey to Center, when I press the button on my joystick. FaceTrackNoIR crashes after a few more seconds. What is the problem?

     
  • Wim Vriend

    Wim Vriend - 2020-11-16

    Hello Mathias,

    These sound like 3 separate problems. To start with the third: can you delete FTNoIR_Tracker_Tobii4C from the installation folder of FaceTrackNoIR?

    Maybe the first problem is only caused by the third (the crashing?).

    Can you post a screenshot of shortkeys dialog? Did you assign both a shortkey and a joystick button to 'center'?

     
  • Mathias Carlson

    Mathias Carlson - 2020-11-16

    Hi Wim,
    I deleted FTNoIR_Tracker_Tobii4C, and the problem still remains. You are right, it seems as if it is the ShortKey that is the problem. I have attached a screenshot

     
  • Mathias Carlson

    Mathias Carlson - 2020-11-16

    The webcam picture disappears when I press the ShortKey, and then it crashes if I press a couple of more times

     
  • Mathias Carlson

    Mathias Carlson - 2020-11-16

    It works fine when I am using iOS USB, but not with the FaceAPI V 3.2.6

     
  • Wim Vriend

    Wim Vriend - 2020-11-17

    Is that the same when you assign a keyboard key instead of a joystick button?

     
    • Mathias Carlson

      Mathias Carlson - 2020-11-17

      Yes, when I press the ShortKey on the keyboard same thing happens, after a few presses the software crashes.

       
  • Wim Vriend

    Wim Vriend - 2020-11-17

    It is really strange: I can press as often as I please and nothing strange happens.

    Could you try the new faceAPI plugin from the files section? Since it seems not to happen with another tracker selected?

     
  • Mathias Carlson

    Mathias Carlson - 2020-11-17

    I followed your advice and installed the new FaceAPI plugin and the faceAPI now works, but now the iOS USB doesnot work. When I switch to the iOS USB FaceTrackNoIR crashes. OMG!

     
  • Wim Vriend

    Wim Vriend - 2020-11-18

    OMG indeed :)

    I didn't realize that you are swapping trackers and there was a compatibility problem (which I caused myself) with the new and older trackers.

    I have uploaded the even newer version of the faceAPI tracker, which should solve this. Can you try it?

     
  • Mathias Carlson

    Mathias Carlson - 2020-11-21

    Hi Wim, I have installed the latest version and now it works fine. Thanks!

     
  • Wim Vriend

    Wim Vriend - 2020-11-22

    I am glad it does :) Thanks for your feedback!

     

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