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Using Enquire Within

John Mayes

The repertory grid interviewing technique was developed by psychologist George Kelly as a way to systematically examine how individuals or groups perceive knowledge, their problems, organisation, service provision, etc while avoiding interviewer distortions.

Enquire Within provides a clear structure for the process, leading the interviewer through the steps and disciplines required to set up a successful interview and then prompts the interviewer with carefully constructed questions to facilitate comparing and contrasting elements related to the purpose of the interview. Responses are progressively recorded and can, as required, be analysed for the purpose of constructing further compare and contract questions to gain more granularity.

While the repertory grid interview can be carried out manually it is not possible to carry out dendritic analysis of the results on the fly without interrupting the flow of the interview. Enquire Within enables that.

It cannot be over emphasised that [Preparation for the interview] is the most important part of the process. Without adequate preparation the interview is bound to fail. Many times I spent hours assisting students and researchers to solve problems resulting from inadequate preparation. It can take a lot of time to carry out an interview even when well prepared and the interviewer owes it to the interviewee, any employers involved and themselves to get it right at the outset. Otherwise all that anyone will get from it will be rubbish - garbage in - garbage out.

Enquire Within is designed as an interviewing tool - it cannot be used to analyse interview results obtained by other means.

Enquire With contains a lot of tutorial material including worked examples in it's help system. Even an experienced repertory grid interviewer should work through at least some of that material.


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