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Can't Create Key Pair: Linux Mint 18, Thunderbird 45.5.1, Enigmail 1.9.6.1

2017-01-26
2017-02-02
  • Spittingcrows

    Spittingcrows - 2017-01-26

    Hello, and thanks for your time.
    Having just read through https://sourceforge.net/p/enigmail/forum/support/thread/0041258a/ and having similar problems, I walked through some of the steps.
    To recap:
    No matter how long I wait for enigmail to create a keyset, it doesn't progress. It can be hours. No dice.
    I've uninstalled Thunderbird and Enigmail, rebooted and re-installed and still no change.
    The error message, like in that prior post I linked to above, gives me a few errors starting with XUL box related to AlertDig & Wizard skip intro as well as 2 uncaught exceptions and a val.identities is nul.

    So, I've been unable to create a keyset. I'm wanting to create a passphrase because despite being the only user on the computer, I'd like to use encrypted email on a few devices.

    I can give more info and appreciate any insights,
    Spittingcrows

     
  • Ludwig Hügelschäfer

    as well as 2 uncaught exceptions and a val.identities is nul.

    This looks suspicious. Could you please post these entries, together with a debug log? Instructions for how to create a debug log file can be found here:
    http://www.enigmail.net/index.php/en/faq-en?view=topic&id=15 (Section Debugging Log File).

    Thanks.

     
    • Spittingcrows

      Spittingcrows - 2017-02-02

      Hey, so attached are screenshots of the error console and the debug log.
      Any help is much appreciated.
      Thanks Ludwig!

       

      Last edit: Spittingcrows 2017-02-02
  • Patrick Brunschwig

    The log tells me:

    gpg: failed to create temporary file '/home/bruno/.gnupg/.#lk0x000056555783e810.bruno-laptop.11257': Permission denied

    You have to make sure that /home/bruno/.gnupg is writeable for yourself.

    Unfortunately, GnuPG only prints this in human readable form, the error output available for Enigmail simply says "key generation failed - gpg-agent not available".

     
  • Spittingcrows

    Spittingcrows - 2017-02-19

    Please humor me, what's the most logical way to do that for my user? I've tried to modify the permissions as root through nemo, making my user reader-writer and owner for the folder, but that doesn't seem to be working.

    Strangely, this is not a problem that I've had on my older laptop running the same version of mint. I was just able to make a key earlier today on that system.

    I wonder why this installation of mint would not allow that when my older computer is fine with it.
    Thanks for your time, Patrick

     

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