Generate OpenPGP Key Account / User ID not available

OpenPGP addon for Mozilla Thunderbird

Brought to you by: pbrunschwig

Generate OpenPGP Key Account / User ID not available

Forum: Enigmail Support

Creator: Benny Bekker

Created: 2019-09-06

Updated: 2019-10-03

Benny Bekker - 2019-09-06

Made a fresh installation of PGP4win, thunderbird, and Enigmail
The setup wizard windows displays

Looking for GnuPG.... OK
Checking your existing setup...

here it ends the setup stuck in that window, am not comming further

I tried to configue it manually, but
"My account / user ID" can not be selected in the "Generate OpenPGP Key" window.

Last edit: Benny Bekker 2019-09-06

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Patrick Brunschwig - 2019-09-07

I assume you did already configure your email account? If yes, can you attach a debug log file?

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Benny Bekker - 2019-09-08

I configured it manually, and i was able to send receive e-mails to adele,
but key creation in enigmail key management is still not possible because in the drop down menu "My account / user ID" can not be selected. (i see 3dots)
I could create my key only wit "Kleopatra" sot i have to use a specific PGP Key. ( not assigned to my e-mail)
Attachment debug log file:
https://mega.nz/#!n2J3GYBS!sEdC3Nk1J3B-L1MyAFNAjc3d28EpsjZlHzMOflOsffM

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Patrick Brunschwig - 2019-09-09

The debug log file does not show any signs of running the setup wizard or the key creation dialog.
Please re-open the key creation dialog and only then save the debug log file.

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Benny Bekker - 2019-09-10

Got it,
https://mega.nz/#!ymw3CazL!BnovXZ5OZkKpSLt7tQhm0NrBy8F73K6i9U0AWMQ8-bs

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Patrick Brunschwig - 2019-09-12

That's weird. Your log looks as if you don't have any configured email account. Can you confirm that this is wrong?

If so, can you please open the key creation dialog once more, and then go back to the main Thunderbird window and open menu Tools > Developer Tools > Error Console. Is there any error in the console that contains something like "enigmail" in one of the lines?

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Benny Bekker - 2019-09-12

yes i have a working e-mail account and the console looks normal , i attached it.

i can send e-mails if i select the options "use specific OpenPGP key" , i can send a key to adele
But weird was that, she accepted my public key only as i copied it manually to the mail as plain text.

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Benny Bekker - 2019-09-12

yes i have a working e-mail account and the console looks normal , i attached it.

i can send e-mails if i select the options "use specific OpenPGP key" , i can send a key to adele
But weird was that, she accepted my public key only as i copied it manually to the mail as plain text.

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Benny Bekker - 2019-09-12

Last edit: Benny Bekker 2019-09-14

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Patrick Brunschwig - 2019-09-13

I checked the code, and I fear the log will not tell us much. Can I ask you to install the following version of Enigmail (it's version 2.1.2 with the only change that there is a better logging in the key creation dialog):

https://enigmail.net/download/nightly/enigmail-nightly-enigmail-2.1-branch-all.xpi

After you installed it, please restart Thunderbird, then open the key creation dialog and then attach a new debug log file.

Thanks,
Patrick

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Benny Bekker - 2019-09-14

Installed the beta, and here the logfile
https://mega.nz/#!W252gSyL!CV_5pKKqb9VhoX-DCUaLYWEk7Jwl-18NrKvcChtTjSc

Last edit: Benny Bekker 2019-09-14

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Patrick Brunschwig - 2019-09-15

That's it! You don't seem to have a default account. That's not handled correctly in Enigmail, which will break the key creation, and also the setup wizard. I have created a new beta build that should now work correctly for you (same link as before).

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Benny Bekker - 2019-10-03

Thanks, i was able to create the personal Keys"Generate OpenPGP Key" , with the new beta version. But The setup wizard stops .

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