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#16 Wrong completion message

open-fixed
None
5
2008-04-28
2008-04-15
No

We changed administrative data in sponsoring organisation (tel, fax), the mail received on completion is wrong:

1/ field "serial number date" returned empty:
"* Serial number change was effected in: " ???

2/ reference to VGRS implementation (VGRS does not
interveene to implement this kind of requests).

Extract:

" Please note: It can take up to a day for all public databases and name servers to be fully updated.

For your information, this is the chronology of the request:

* Request was first received: 10-04-2008 07:50:24
* All contact conformations were received: 14-04-2008 02:54:58
* The request was sent for USDOC/VRSN implementation: 14-04-2008 10:40:27
* The request was implemented by VRSN: 14-04-2008 12:50:39
* Serial number change was effected in: "

Discussion

  • sraveh

    sraveh - 2008-04-15
    • assigned_to: nobody --> sraveh
     
  • sraveh

    sraveh - 2008-04-21

    Logged In: YES
    user_id=1398837
    Originator: NO

    Contact change completion message should be a subset of a name server change completion message and should not include Verisign dates and serial change date.

     
  • sraveh

    sraveh - 2008-04-21
    • assigned_to: sraveh --> pwegrzynowicz
     
  • pwegrzynowicz

    pwegrzynowicz - 2008-04-28

    Logged In: YES
    user_id=1718254
    Originator: NO

    Separated messages for ns-change and database-change have been introduced (completed-nschange, completed in templates.xml).

    Simon, please make sure the templates have the proper contents configured and let me know if you need any additional data to be included in the messages.

     
  • pwegrzynowicz

    pwegrzynowicz - 2008-04-28
    • status: open --> open-fixed
     

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