#20 not able 2 logeed in in windows xp servicepack2

[Anonymous]

when i install eazy sify 2 it worked well with first
installation in windows xp sp2 and after a while when
i restart the machine for some purpose i was not able
2 logged in through easy sify

in status manue option
it showed my

connection status : authentication user.....etc.

and i does not do at all

i need 2 shutdown easy sify with alt+ctrl+del

plz reply me at
anand2u@hotmail.com