#417 e1000e + I217LM (rev. 04) not working properly


System configuration:

  • Notebook HP ZBook 17'' with I217-LM (rev. 04) network controller;
  • Kubuntu 12.04.4;
  • e1000e driver;

The network controller is not recognized with distro driver so I installed the e1000e driver but I noticed an unexpected behaviour:

  • If the system boots with the network cable plugged-in the network controller works 99.9% of times;
  • If the system boots with the network cable not plugged-in and you plug the cable in after the system boot the network adapter doesn't work (it sends but it doesn't receive any packets). In order to make the network controller working properly it is necessary to disconnect and reconnect the cable (typically one time).

I tried the same notebook with the following configurations:

  • Kubuntu 12.04.4 + e1000e 3.0.4-NAPI (and some previous versions): Same unexpected behaviour;
  • Opensuse 13.1.10 + distro driver e1000e 2.3.2-k: It Works!
  • Opensuse 13.1.10 + e1000e Same unexpected behaviour;

I the attachments is possible to find dmesg, system logs, ethtool info, lspci.log with respect to the Opensuse + just after the connection of the cable.

1 Attachments


  • dertman

    dertman - 2014-06-19

    This issue was caused by a code flow change that was implemented to fix another issue with 82579 parts. The fix for your issue has already been pushed upstream and will also be contained in the next SourceForge release (which is imminent)

  • Todd Fujinaka

    Todd Fujinaka - 2014-06-20
    • assigned_to: dertman
  • dcorsani

    dcorsani - 2014-07-02

    Thank you for your quick answer.

    The problem persists even with e1000e and Kubuntu 12.04.4 / Opensuse 13.1.10.

    With these configurations I noticed that there is no need to unplug the network cable but is sufficient to unload and reload the e1000e module.

    Last edit: dcorsani 2014-07-02
  • marek

    marek - 2014-08-22

    I confirm the same bahavior on Mint Cinnamon 17(Ubuntu 14.04).
    Dell Latitude E6540, controller I217-LM and e1000e driver.
    Problem occures when I'm trying reconnect my LAN, putting my notebook back to port repolicator (after being connected in a different subnet, typically meeting room).
    Either reload of the module or plug/inplug cable solves the problem.

    Last edit: marek 2014-08-22
  • Cristian Croce

    Cristian Croce - 2015-04-29

    The problem has not been solved yet.

    Reloading the module it is avoidant, anyway I would like to install a stable release which fixes the problem.

  • Todd Fujinaka

    Todd Fujinaka - 2015-05-12
    • assigned_to: dertman --> Yanir Lubetkin
  • Todd Fujinaka

    Todd Fujinaka - 2015-08-20
    • assigned_to: Yanir Lubetkin --> Raanan Avargil

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