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Small Call Center Setup

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2006-01-25
2012-12-12
  • Gerwin Brunner

    Gerwin Brunner - 2006-01-25

    Hi,

    I try to set up a small callcenter environment with DRBL and I have some questions about how to aproach this.

    I'm using asterisk@home (centos 4.2) on the server
    And I want to make the clients boot from the network.

    How can I modify a boot image to make sure that there are only some applications (java and firefox/mozilla) available?
    The clients should also be accesible via VNC to do remote support for the user.

    Is there some dokumentation out there which I was not yet able to find?

    Another question is if it is possible to share a network drive of the server among all clients (should contain the .jar Java application)

    Thanks for your help,
    regards,
    Gerwin

     
    • Sujith

      Sujith - 2007-10-29

      Hi
      I am also in a similar situation. Can somebody please answer Gerwin's post.
      Thanks for your time. :)

      Regards
      Sujith

       
    • bubar_tls

      bubar_tls - 2008-01-07

      hello

      i think this is not the subject of DRBL/CloneZilla job(s)
      you need to create a master from CentOS default install to your CentOS configuration.
      you could use, for that, many many possibilities :

      simply :
      in a virtual machine install CentOS
      customize CentOS for yours needs
      clone it with CloneZilla (or directly in a pxe boot on drbl/clonezilla for save part fonction)
      Then now yours clients must have only the CentOS you serve to them...

      (here, we are using the kickstart fonction + home program / scripts. And now, we must do in near future the migration of all kickstart configurations for All Linux RedHat Workstations to new system based on drbl/clonezilla. (clonezilla better industrial choice than kickstart. H.P ignite quality / possibility like)
      I choice for that to have 4 differents masters models (one for each nis domain, local town first time...) and pass configurations scripts into clonezilla possibilities, and others programs / scripts in a boot service for first reboot after installation / re-installation). What a strong work !

      keep the good way, ;) drbl/clonezilla could many thing for you, too.

       

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