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From: David L. F. <dl...@co...> - 2008-05-30 16:08:22
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Henry, Please send me the generic user id and password. What do you mean by non-ip machine? The login subsystem is separate from the access control subsystem. So you should be able to login, or create a new profile and login, regardless of location or ip range (as long as cookies are enabled). David Fielding DPubS Development > Hi All, > > We have just heard from subscribers that they are not able to log in. > Further testing has revealed a set of functionality that doesn't make much > sense to me. I'm hoping that you can help us diagnose it. If you would > like to test the situation yourselves, please let me know and I can e-mail > you a generic/testing user login to use. > > In overview, the login system is either working or not working as a result > of a combination of browser and (physical) location. Here at the library, > I > can log in to the publication using both IE7 and Firefox. At home, I can > log in using Firefox but not IE7. On both machines, the IP address is not > within a valid range. Our users have not specified what browsers they are > using, but are apparently attempting to log in from non-IP-range machines. > > Any insight y'all could provide would be much appreciated. > > Thanks, > Henry > > -- > Henry Griffy > Program Coordinator, Documentation & Training > Scholarly Resources Integration Dept > The Ohio State University Libraries > 600 Ackerman Rd. > Columbus, OH 43202 > Ph: 614-247-4663 > Fx: 614-292-2015 > ------------------------------------------------------------------------- > This SF.net email is sponsored by: Microsoft > Defy all challenges. Microsoft(R) Visual Studio 2008. > http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/_______________________________________________ > Dpubs-tech mailing list > Dpu...@li... > https://lists.sourceforge.net/lists/listinfo/dpubs-tech > |