Re: [Dpubs-tech] log in difficulties

[David L. F. <dl...@co...>]

Henry,

  Please send me the generic user id and password.

  What do you mean by non-ip machine?

  The login subsystem is separate from the access control subsystem.
So you should be able to login, or create a new profile and login,
regardless of location or ip range (as long as cookies are enabled).

David Fielding
DPubS Development

> Hi All,
>
> We have just heard from subscribers that they are not able to log in.
> Further testing has revealed a set of functionality that doesn't make much
> sense to me.  I'm hoping that you can help us diagnose it.  If you would
> like to test the situation yourselves, please let me know and I can e-mail
> you a generic/testing user login to use.
>
> In overview, the login system is either working or not working as a result
> of a combination of browser and (physical) location.  Here at the library,
> I
> can log in to the publication using both IE7 and Firefox.  At home, I can
> log in using Firefox but not IE7.  On both machines, the IP address is not
> within a valid range.  Our users have not specified what browsers they are
> using, but are apparently attempting to log in from non-IP-range machines.
>
> Any insight y'all could provide would be much appreciated.
>
> Thanks,
> Henry
>
> --
> Henry Griffy
> Program Coordinator, Documentation & Training
> Scholarly Resources Integration Dept
> The Ohio State University Libraries
> 600 Ackerman Rd.
> Columbus, OH 43202
> Ph: 614-247-4663
> Fx: 614-292-2015
> -------------------------------------------------------------------------
> This SF.net email is sponsored by: Microsoft
> Defy all challenges. Microsoft(R) Visual Studio 2008.
> http://clk.atdmt.com/MRT/go/vse0120000070mrt/direct/01/_______________________________________________
> Dpubs-tech mailing list
> Dpu...@li...
> https://lists.sourceforge.net/lists/listinfo/dpubs-tech
>