Re: [Dpgui-user] help viewer in Port Authority 0.6

[Kevin W. <sw...@wo...>]

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I suspect this is a problem with your machine, not Port Authority,
especially since you have report encountering similar problems with
other applications as well. Most likely it's corrupted Help Viewer
preferences. The link below has some advice on which files to trash/back
up to reset the Help Viewer preferences and cache:

http://www.macosx.com/content/faq.php/q624/Problem-With-Finder-Help.html

Cheers,

Kevin Walzer, PhD
WordTech Software
http://www.wordtech-software.com
http://www.kevin-walzer.com
sw at wordtech-software.com

Nicholas Chubrich wrote:
| I am finding that port authority is causing the help viewer to crash,
| not in particular for itself but system-wide---if I try to open the help
| window from the Finder, it immediately closes itself down.  The console
| reveals the following error message:
|
| 2005-08-10 00:40:53.236 Help Viewer[751] -[IdxSearchController
| openIndices:] caught a VTWIN exception. Bad index file is
| /Applications/Port Authority/Port
| Authority.app/Contents/Resources/dpdoc/dpdoc idx
|
|
| I have tried rebuilding the index using Apples Help Indexer (this worked
| for another application), and I have tried to move various files outside
| the dpdoc directory that didn't seem to be directly related to the help
| functions, figuring they might be causing the indexing to mess up.  (I
| put them back in after the indexing is done.)  However, there is so much
| stuff there I am not sure what's what; I suspect there is simply one or
| two files in there, and possibly whole folders, that shouldn't be there,
| but I don't know.  Any suggestions or fixes?
|
| (I am running latest version of Tiger, by the way.)
|
|
| Thanks,
|
| Nick Chubrich.
|
|
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