How to delete account in /Root level ?

  • lolxlol0

    lolxlol0 - 2012-05-30


    At first i'd like to thank you for this great piece of software and for sharing it.

    I am currently evaluating DocMGR 1.2.3 before deployment in a production environment.

    Here is the problem i am facing :

    - If i create a user "xxx", than i delete it, the "/Root Level/Users/xxx" folder is not deleted.
      When i try to delete it from the Admin account, the following message appears :
       "xxxx" Object is protected and cannot be deleted

    How can i remove the /Root Level/xxx folder once the "xxx" account is deleted ?

    Thanks for help.

  • Andrea Taroni

    Andrea Taroni - 2012-07-19

    Hi, I'm not an expert but you're not the once. I heared of a similar case, when using firefox from a day to another it stops to well-use popups. Can you try with IE or chrome and let we know how it goes?

  • Andrea Taroni

    Andrea Taroni - 2012-07-19

    Excuse me I have posted my reply in the wrong topic. I am interested too but haven't a solution.

  • Anonymous - 2012-07-20

    Same. Any recommendations on how to remove the folder for a deleted user? (using 1.2.2)

    Thanks, Neil

  • Eric Lawman

    Eric Lawman - 2012-07-20

    Yes, but it's not pretty.  :).  If you know the id of the folder, you can run "UPDATE docmgr.dm_object SET protected='f' WHERE id='<object_id>'" on your database.  Then you will be able to delete it.

    I've included a fix in 2.0 for this, and will most likely release a 1.2.5 with a similar fix.  When a user account is deleted, the folder protection bit is moved so the folder can be deleted if necessary.


  • Andrea Taroni

    Andrea Taroni - 2012-07-30

    Can you upgrade the import user script to create and grant correct rights to user's folder?
    Actually, it only create users without their folders.


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