Mediaserver app upload document problem

2008-08-13
2013-05-01
  • Nikola Zifra

    Nikola Zifra - 2008-08-13

    Hi,
    recently I have installed the community dimdim web conference application on Centos 5.1 with installed Python 2.4 using
    tarball Dimdim_Linux_Native_Install_v3.5.tar.gz  and
    manual http://garr.dl.sourceforge.net/sourceforge/dimdim/Dimdim_Linux_Native_Install_v3.5_Readme.txt. According to Dimdim administration console all dimdim components are up and running and indeed it is possible to create and join all possible types of meetings however document upload feature doesn't work at all. When I try to upload a PDF or PPT document application displays an error message saying:

    Document conversion failed with error: document id generation failed.

    Audio and videoconferences work as well and desktop sharing, just document upload is not working. I don't think it is a Linux permission problem because I have done installation as root, however i have managed to trace some exceptions related to Python/CherryPy Mediaserver application in /usr/local/dimdim/Mediaserver/www/logs/cherrypy_error.log.

    [12/Aug/2008:14:42:53] HTTP Traceback (most recent call last):
      File "/usr/lib/python2.4/site-packages/cherrypy/_cprequest.py", line 551, in respond
        cherrypy.response.body = self.handler()
      File "/usr/lib/python2.4/site-packages/cherrypy/_cpdispatch.py", line 24, in __call__
        return self.callable(*self.args, **self.kwargs)
    TypeError: privateFilesExist() got multiple values for keyword argument 'meetingID'

    [12/Aug/2008:14:42:53] HTTP
    Request Headers:
      HOST: localhost
      Remote-Addr: 127.0.0.1
      Content-Length: 0
      USER-AGENT: Jakarta Commons-HttpClient/3.0.1
    [12/Aug/2008:14:43:10] HTTP Traceback (most recent call last):
      File "/usr/lib/python2.4/site-packages/cherrypy/_cprequest.py", line 551, in respond
        cherrypy.response.body = self.handler()
      File "/usr/lib/python2.4/site-packages/cherrypy/_cpdispatch.py", line 24, in __call__
        return self.callable(*self.args, **self.kwargs)
    TypeError: generateDocID2() got multiple values for keyword argument 'meetingID'

    [12/Aug/2008:14:43:10] HTTP
    Request Headers:
      REFERER: http://172.30.30.34/dimdim/html/console/GetConsolePage.action?confKey=test01&cflag=bea7178b8ca2c8391b703753&uri=3ebedc24-474d-4722-adad-e5f0296c9ff1
      Remote-Addr: 172.30.30.114
      Content-Length: 0
      USER-AGENT: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)
      CONNECTION: Keep-Alive
      COOKIE: __utma=91081562.939013413213825100.1218454495.1218549019.1218552609.20; __utmb=91081562.6.10.1218552609; __utmz=91081562.1218454495.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmc=91081562
      HOST: 172.30.ep30.34
      UA-CPU: x86
      ACCEPT: */*
      ACCEPT-LANGUAGE: en-us
      ACCEPT-ENCODING: gzip, deflate
     
     
    Here are the corresponding lines from  /usr/local/dimdim/Mediaserver/www/logs/cherrypy_access.log:

    127.0.0.1 - - [12/Aug/2008:14:42:53] "GET /privateFilesExist/privateFilesExist?meetingID=test01 HTTP/1.1" 500 1195 "" ""
    172.30.30.114 - - [12/Aug/2008:14:43:10] "GET /generateDocID2/generateDocID2?meetingID=test01&cflag=1218552641517 HTTP/1.1" 500 1192 "" ""

    In /usr/local/dimdim/Mediaserver/www/logs/lighttpd.log I have found a lot of entries similar to this one:

    2008-08-12 08:07:00: (mod_scgi.c.2825) no fcgi-handler found for: /privateFilesExist
    2008-08-12 08:07:40: (mod_scgi.c.2825) no fcgi-handler found for: /generateDocID2

    I suspect the problem has something to do with the Python libraries used by Mediaserver application.

    Other relevant configuration details:

      1. Centos 5.1 running on VMware without xserver modules
      2. Python 2.4
      3. OpenOffice 2.4
      4. Java 1.6
      5. CherryPy 3.0.0
      6. flup 1.0
      7. zdeamon 2.0.2
     
      Could you pls. help me with this issue.
     
      Regards,
      Nikola

     
    • Justin

      Justin - 2008-10-17

      Were you ever able to resolve this issue?  I am having the same problem and can't seem to figure it out.

      Justin

       
    • Jason Stevens

      Jason Stevens - 2009-08-28

      This deservers a bump. There are a lot of different threads about this issue, but no one seems to have any answers.

       

Log in to post a comment.

Get latest updates about Open Source Projects, Conferences and News.

Sign up for the SourceForge newsletter:





No, thanks