Trying to Contact DimDim for business

  • robertpb

    robertpb - 2007-12-03

    I have been trying to contact DimDim to use their Hosted Enterprise Edition.  So far I have emailed "" (twice), "" (twice), and an individual at DimDim (won't mention his name) all with no response.

    My company wants to put on a Web Conference in February and is considering DimDim.  It is my hope that this public Forum posting will generate a response from DimDim to hopefully contact me.  I have successfully installed the Alpha on Windows and see the potential of the product; I would like to explore the possibility of being a paying customer but cannot get a response.  (You think they would want customers?)

    (Also signing up for the "Featured DimDim Meetings" generates an initial email from DimDim, but no follow-up before the meeting with a link to join indicating that those meetings may not actually occur?  This is a secondary issue.)

    Thank you


    • A. Coppens

      A. Coppens - 2008-02-11

      Same here...

    • eileen

      eileen - 2008-02-12

      If you email Sundar directly I'm sure you'll get a response. To get his email addie, go to the About Us page on the DimDim site.

    • Richard  McAlexander

      I contacted Sundar directly. 3 times we set up times to talk on the phone and 3 times he didn't call me. I love dimdim, but trying to get these people to contact me is a headache! Pretty poor customer service, making me look else where now. I just wish Sundar would call me when he promises.


      • dimdim_sundar

        dimdim_sundar - 2008-05-01

        Hello Richard,

        Sorry for not contacting you earlier. I am sending you a separate email with details for our call.



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