Re: [Devmon] devmon not able to query pix

[Buchan M. <bg...@st...>]

On Friday, 29 June 2007, Sam Asher wrote:
> Dear Buchan,
>     I apologize up front if I am mistaken, but it looks as though either:
>     a) you are using the word 'sysdesc' in the oids file without
> defining its numeric oid first;

The log below is only from --readbbhosts, and it seems devmon tries to=20
retrieve sysdesc to identify the device (in case the model is not set, but =
I=20
have set it), or to verify that it can successfully query the device before=
=20
adding it.

>     b) the timeout and retry values in the devmon.cfg file are too short
> for your PIX;

$ time snmpwalk -v1 -On -c xxxx kappa sysDescr.0
=2E1.3.6.1.2.1.1.1.0 =3D STRING: Cisco Firewall Services Module Version 3.1=
(4)

real    0m0.303s
user    0m0.065s
sys     0m0.009s


>     c) the box where you did the snmpwalk is not the the box on which
> devmon is running and there is a firewall (perhaps the PIX itself)
> blocking the snmp query.

Same box.

>     (a) is unlikely because you are knowledgeable and started with a
> working template, but just in case, do
>     # snmpget -On -v 1 -c 'xxxx' pix.ip.address sysdesc.0
>     which will return the numeric value for the system descriptor which
> you can then put into your oids file.

The OID was present in the cpu/oids file.

>     If (b), edit [/usr/local?]/devmon/devmon.cfg and increase the
> timeout and retry values.
>
>     Good luck,
>     Samuel Asher
>
> Buchan Milne wrote:
> > I am starting a template for a Cisco Pix (some tests can be taken
> > straight from say cisco-6509, but I'll add a few more), but devmon clai=
ms
> > it can't query the device when trying to --readbbhosts:
> >
> > [07-06-29@11:35:53] Querying new hosts using cid 'xxxx' and snmp v2
> > [07-06-29@11:36:03] DEBUG SNMP: Dethawing data for kappa
> > [07-06-29@11:36:03] ERROR: snmpget kappa (no response received)
> > [07-06-29@11:36:03] kappa sysdesc =3D ::: UNDEFINED :::
> > [07-06-29@11:36:13] Querying new hosts using cid 'xxxx' and snmp v1
> > [07-06-29@11:36:23] DEBUG SNMP: Dethawing data for kappa
> > [07-06-29@11:36:23] ERROR: snmpget kappa (no response received)
> > [07-06-29@11:36:23] kappa sysdesc =3D ::: UNDEFINED :::
> > [07-06-29@11:36:23] Could not query device: kappa
> >
> >
> > $ snmpwalk -v1 -c xxxx kappa sysDescr.0
> > SNMPv2-MIB::sysDescr.0 =3D STRING: Cisco Firewall Services Module Versi=
on
> > 3.1(4) $ snmpwalk -v2c -c xxxx kappa sysDescr.0
> > SNMPv2-MIB::sysDescr.0 =3D STRING: Cisco Firewall Services Module Versi=
on
> > 3.1(4)


=2D-=20
Buchan Milne
ISP Systems Specialist - Monitoring/Authentication Team Leader
B.Eng,RHCE(803004789010797),LPIC-2(LPI000074592)
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