Re: [Devmon] Missing SNMP's on some server

[Buchan M. <bg...@st...>]

On Friday, 13 November 2009 14:51:01 kri...@th... 
wrote:
> Good afternoon,
>
> We've been using devmon quite some while now, and during we created our
> own custom templates for hp servers,

Didn't the compaq-server or compaq-servernohspare template work?

> cisco ios's etc...

If we don't have templates, please file a "patch" on the tracker under the 
templates category. No sense in people wasting time creating the same 
templates ...

> However, we are expiriencing some issues for which I require a fresh set
> of eyes.
>
> 1st problem:
> For some hp servers (like bl35p or dl585 g5), most of the OIDS which
> normally work are not available. I've located the MIBS on the server
> itself under /user/share/snmp/mibs, and tried to update them but they
> aren't accepted.
> The strange thing is, is that we some devices which are configured
> identically (same hardware, software, hp health agents etc.) are working
> perfectly, while other with the same configuration don't have the OIDS
> available; (even with manual snmpwalk)

If the agents aren't working, or the servers aren't reporting the data, you 
should consult HP ...

If you provide more detail on the platform (OS, hpasm version etc.) someone 
else may be able to help.

> 2nd problem:
> We've created a hphealth agent test (with some additional stuff to
> monitor outside of the regular compaq testing). This test contains
> branches (regarding phy drives and memory etc...) but sometimes, devmon
> does not see the results as a branch which leads to the 'missing
> repeater data for...' message.

In the compaq-server template, I had this problem. For example, if the server 
has no hot spare configured, then the whole branches for sprDrvCntIndex, 
sprDrvIndex, and sprDrvStatus would simply not be present. Devmon would then 
fail on these, and report missing repeater data, and then stop polling the 
device.

Thus, I created a compaq-servernohspare for this case.

However, I have recently commited a potential fix for this in svn:

http://devmon.svn.sourceforge.net/viewvc/devmon/trunk/modules/dm_snmp.pm?r1=145&r2=156&view=patch

> For other servers with same config, they
> are working and recognized fine.
> All tests which are after that specific test, altough they are working,
> are not executed anymore and no results are displayed.

You could disable the affected test, then the test for which there is complete 
data would work, but please try the patch I refer to above.

(I can't currently test on HP servers, but it works for me here with a much 
simpler case).

> We also tried to use the devmon templates on sourceforge for compaq
> devices, but the results are not different.
>
> Does anyone expirienced a similar issue as above and solved it? Or know
> why it is caused like that?
>
> Thanks a lot
>
> and of course, if somebody would like a template, I can send it over ;-)

Please attach your templates to a patch submission on the tracker (select 
category "Tempaltes"), e.g. here:

https://sourceforge.net/tracker/?group_id=160720&atid=816979

It works best (e.g. if someone has questions/clarifications etc.) if you 
register on Sourceforge, and log in before posting to the tracker.

Regards,
Buchan