#9 Slowness in the v.1.9.rc3

closed
nobody
None
5
2006-08-24
2006-08-24
No

Original letter (in portuguese):

Usamos o Cybera em nossa loja desde o RC1. Ao
atualizarmos para o RC3, passamos a enfrentar
problemas de lentidão com o módulo servidor. Mais ou
menos de 10 em 10 segundos, o programa congela e fica
inoperante por também uns 10 segundos. Com o banco de
dados vazio, isso não acontece. Porém, nossa base
possui mais de 6000 cartões ativos. Por
experimentação, definimos que o problema é diretamente
proporcional ao número de cartões existentes na base.
Seria possível que, na consulta que atualiza a tela
Cartões, esteja estabelecido um critério de ordenação
de um campo não indexado? Ou então, qual seria o
problema?

Atenciosamente,
Francis Fontoura

Translated letter (in english by Google®):

We use the Cybera in our store since the RC1. When
bringing up to date for the RC3, we start to face
problems of slowness with the serving module. More or
less of 10 in 10 seconds, the program also congeals
and is inoperative per one 10 seconds. With the empty
data base, this does not happen. However, our base
possesss 6000 active cards more than. For
experimentation, we define that the problem is
directly proportional to the number of existing cards
in the base. It would be possible that, in the
consultation that brings up to date the screen Cards,
a criterion of ordinance of a field not indexado is
established? Or then, which would be the problem?

Yours truly,
Francis Fontoura

Discussion

  • Samuel Monsarrat

    Logged In: YES
    user_id=1111623

    This bug has been fixed in the next release of Cybera

     
  • Samuel Monsarrat

    Logged In: YES
    user_id=1111623

    The slowness that you are experiencing is due to a bug fix
    for a synchronisation problem in the card list.
    In general, cybera is not designed for so many cards. Do you
    really have 6000 card customers all coming to the Cyber cafe?
    Are most of these cards are empty?, if so maybe your expiry
    times are too long?
    If these cards are not yet used mabe you should be making
    pending cards?
    Please explain how you use Cybera and maybe we can find a
    better solution.
    However, I have made certain modifications to the next
    version that should help you.

    Sam.

     
  • Samuel Monsarrat

    • status: open --> pending
     
  • Francis Fontoura

    Logged In: YES
    user_id=1582594

    Original letter (in portuguese):

    Agradecemos pela atenção. A resposta foi satisfatória.
    Somente mudamos a nossa política de uso do sistema de
    cartões e o problema foi resolvido. Aguardamos ansiosamente
    pelas próximas versões.

    Atenciosamente,
    Francis Fontoura

    Translated letter (in english by Google®):

    We are thankful for the attention. The reply she was
    satisfactory. We only change ours politics of use of the
    system of cards and the problem was decided. We wait
    anxiously for the next versions.

    Yours truly,
    Francis Fontoura

     
  • Francis Fontoura

    • status: pending --> closed
     

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