The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed.

Features

  • ACD Login
  • ACD Logout
  • ACD SetState
  • MakeCall
  • Answer
  • Hangup
  • Hold
  • Retrieve
  • Transfer
  • Conference
  • Consultation
  • Reconnect
  • Alternate
  • DTMF
  • UserData

Project Samples

Salesforce Open CTI

Project Activity

See All Activity >

Categories

CRM

License

Other License

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CTI Server for Avaya Web Site

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Additional Project Details

Operating Systems

Windows

Languages

English

Intended Audience

Developers

User Interface

Plugins

Programming Language

C++

Database Environment

ODBC

Related Categories

C++ CRM Software

Registered

2016-03-25
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