SV: [ctifocus] cybergear gold - question (not strictly on topic)

[<cti...@li...>]

Hi,

I am not an expert on configuration of the Cybergear Gold. However in a
discussion with a collegue he said that if you want to divert the call back
to the network (to some call center) you need to go through the PBX. So it
might be impossible since you only have two lines and both are busy. Would
be nice to have some verification on this, anyone?

Regards, Fredrik.
Larsson Consulting
URL: http://www.larsson.tc

> -----Ursprungligt meddelande-----
> Från: cti...@li...
> [mailto:cti...@li...]
> Skickat: den 23 oktober 2002 13:04
> Till: cti...@li...
> Ämne: [ctifocus] cybergear gold - question (not strictly on topic)
>
>
> sorry to go all off topic on this, but I've been asked to find out how to
> configure our cybergear gold (C.G) to allow call diversion if all
> lines are
> busy. BT have set the service up, but they say that the number to be
> diverted to needs to be set up using the telephone exchange. (ie, via the
> C.G) I can't find anything in the C.G. documentation on how to do this.
>
> Questions.
>
> Can the C.G. be configured to set this number?
> Is there any software / firmware upgrades that I need to do this?
>
> Sean Bamforth
>
>
>
>
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