#402 Proximity sensor switches off audio stream

[Anonymous]

Originally created by: philipvh...@gmail.com

What steps will reproduce the problem?
1.make a call
2.activate the proximity sensor (by placing the phone to your ear

What is the expected output? What do you see instead?
The screen switches off and the touchscreenis disabled, but the audio cuts off as well. It is resumed when the phone is held on a distance, when the screen lights as well

What version of the product are you using? On what operating system?
dell streak 2.2

Please provide any additional information below.
Suggest to provide a "enable proximity sensor" tickmark under "user interface" tab

[Anonymous]

Originally posted by: r3gis...@gmail.com

There is already an option for that:
In settings press menu and switch to expert mode.
Then go in user interface section and enable keep awake while in call.
It is an option that is by default enabled on htc devices cause they have a bug : psp mode bug.
It only affect wifi connection on htc so the option only affect behaviour on wifi.
Let me know if it helps on steack so that I do something to automatically turn the setting on for Dell too.

[Anonymous]

Originally posted by: philipvh...@gmail.com

With "with enable keep awake while in call" the audio works like a charm! When the proxi sensor activates the display shows a "lock" icon but isn't switched off, and audio keeps being good.

[Anonymous]

Originally posted by: r3gis...@gmail.com

Ok great, that's the behavior on htc devices that also have the PSP mode.

So now, I'll need logs (in fact device code name) to be able to turn the option automatically on in settings at first run of the app for dell streak 2.2.
The easier way is to use the help menu (in dialer), press start recording logs, then press menu again and help and stop & send logs. It should propose you to send me directly logs (that include the device name).

You can also use an deviceInfo application available on the market if previous process doesn't work.

Thanks in advance

[Anonymous]

Originally posted by: dc3de...@gmail.com

>"with enable keep awake while in call"
I need this too HTC Incredible 2.2. cSip 0.00-15.[r381] was off by default. I'll send a log.

[Anonymous]

Originally posted by: r3gis...@gmail.com

Ok as for dell streak I've found on the web the devie id.

@bob : For Incredible from verizon included in my trunk. Thanks for reporting. I hope that HTC will not re-brand too much devices :)...(in this one the brand is verizon_wwe ...).

Status: NextRelease

[Anonymous]

Originally posted by: dc3de...@gmail.com

Thank you!! As I wrote privately, I am sorry to be so busy on my "real work"!