#2904 On kitkat 4.4.2 if process is closed the app is offline. - No incomming calls

[Anonymous]

Originally created by: www.smir...@gmail.com

What steps will reproduce the problem?
1.Press and hold "home".
2.Pull (left or right)the icon "csipsimple" to close it.
3.On kitkat 4.4.2 is close the process, the service is still open.
4.Now phone is offline.

In other apps (for example Viber) the service can run his process for incoming calls.

But the csipsimple can't run his process during incomming calls and the phone can't receive the calls.

Version csipsimple 1.02.03.

OS kitkat 4.4.2

May be this can be helpful:
http://stackoverflow.com/questions/20592366/the-process-of-the-service-is-killed-after-the-application-is-removed-from-the-a

[Anonymous]

Originally posted by: r3gis...@gmail.com

Hi, thanks for the report.

First can you check the app is not configured to behaves the way you observe. To do so, go in settings > network > and check that you are configured to be available for incoming calls for the network(s) you are connected to.

Once done, can you collect and send me logs of the situation. (See https://code.google.com/p/csipsimple/wiki/HowToCollectLogs?wl=en ). I would also be interested to know how the notification icon behaves in the tray bar. Does the icon remain present? (also if you configured the app to not show the icon I would be interested to know because it's an option that can break how android consider the app and how the service should be killed or not).

Thanks in advance,
Régis

Status: Need-Details

[Anonymous]

Originally posted by: www.smir...@gmail.com

Hi,

1)
In settings > network  are checked all network types for incoming and
outgoing calls.

2)
Icon:
I open csip? the icon is in tray bar,
then close app (press "home" and slide the icon csip),
the icon is still in tray,
then reopen app and scip make reregistration (in tray is appear "SIP
registered"),

3)
Where can i set to not show the icon?  Inside csip app or in app manager
inside android?

4)
Logs now will send by email.

[Anonymous]

Originally posted by: www.smir...@gmail.com

it seems that sip registration is managed by process. But in viber and
other apps the connection is working when only the service is opened.
During the call viber reopen the process.

Regards!

Smirnov

On Sun, Mar 8, 2015 at 7:47 PM, www.smirnov.it <www.smirnov.it@gmail.com>
wrote:

[Anonymous]

Originally posted by: www.smir...@gmail.com

Hi!

What is the status? :Need-Details