#266 Won't register OnSIP account

[Anonymous]

Originally created by: caseygri...@gmail.com

What steps will reproduce the problem?
1. Add account
2. Select 'Basis' under Generic Wizards
3. Enter Account name, user, server, and password, hit save

What is the expected output? What do you see instead?
~I expect it to register. Sometimes it says 'Registering..' then says 'Error while registering-Request Timeout' other times it says that immediately

What version of the product are you using? On what operating system?
~version 0.00-13. Android 2.2 (motorola droid)

Please provide any additional information below.

[Anonymous]

Originally posted by: danieljo...@gmail.com

I've got exactly the same problem - voip provider : 12voip.com ; froyo (gaosp), galaxy i7500.  Thanks for your work on a agreat project!

[Anonymous]

Originally posted by: r3gis...@gmail.com

As for OnSIP account, you should not use Basic wizard.
OnSIP need a non simple configuration.
Provided this information you get from onSip:
    SIP Address (Address of Record)
    SIP Password
    Auth Username
    Username
    Proxy/Domain
Here is what you should try :

* Add Expert Wizard (or change your basic wizard into an expert wizard).
* Display name : whatever you want
* Account ID : <sip:AddressOfRecord> (< and > are important !! )
* Registrar URI : sip:Proxy
* Realm : *
* Authentification name : AuthUsername
* Data (password) : SIP Password
* Data Type : plain password
* Keep other values as defaults ones
* Proxy uri: sip:Proxy

Hope it helps for OnSIP. If it works I'll add a wizard for OnSIP in the application.

For 12voip.com, I'll check on their website how they explain how to configure, but I guess that's the same kind of problem.

[Anonymous]

Originally posted by: r3gis...@gmail.com

For 12voip.com, Basic account should be enough :
Username : your 12VoIP username
Server : sip.12voip.com
Password : your 12VoIP password

As an option you can activate stun (go in settings > Media settings > enable stun and you can try to use 12voip stun server on the stun server field : stun.12voip.com.

In both case, if you are trying over 3G, some carrier prevent their users to use SIP over 3G. In this case, nothing can be done on my side... Just cry against your mobile carrier ;) (in France we have this problem :S)..

[Anonymous]

Originally posted by: danieljo...@gmail.com

In fact, it is with the information that you have supplied that I have had the problem with 12voip.  Maybe it is something to do with my wifi connection (bbox de bouygues)?  I can try on the freebox connection at work tomorrow.  Thanks for your quick reply.

[Anonymous]

Originally posted by: r3gis...@gmail.com

@daniel : mhh that's strange, I've just created a 12voip.com and tryied to login in csipsimple with the basic wizard and it works properly (with and without stun).
I didn't try to make, but your issue is about registration for now, isn't it?

In theory, unless the bbox has a firewall set (that's possible... but if so, no SIP application can register behind your bbox) you should be able to register in SIP.

P.S. if you want to contact directly me by email (r3gis.3r at gmail dot com) you can do it (in french it will be ok ;) )

[Anonymous]

Originally posted by: r3gis...@gmail.com

For OnSIP problem :
Dev version (available on download section, version 0.00-15-03), there is an OnSIP wizard that should make thing easier for OnSIP users to configure their account.

Status: NextRelease

[Anonymous]

Originally posted by: caseygri...@gmail.com

@r3gis.3R : I downloaded the apk file (it happened to be version 0.00-15-06). The OnSIP wizard works excellent, got registered and app is working good now. Thanks for your help.