"Error while registering -Forbidden" when logging in to Sipgate Team
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#1702 "Error while registering -Forbidden" when logging in to Sipgate Team
Need-Details
nobody
None
Medium
Defect
2013-07-26
2012-04-24
Anonymous
No
Originally created by: luke.hod...@thepetspyjamas.com
What steps will reproduce the problem?
1.I create a new VOIP phone on Sipgate Team (or find the details for an existing phone)
2.Enter the SIP-ID: and SIP-PASSWORD:
3.Try and login, I get the error
What version of the product are you using? On what operating system?
I'm using v.0.03-01 on Android 4.0.3
Please provide any additional information below.
Phone is HTC Sensation XE, have successfully logged in on Sipgate official app but is nowhere near as good as yours so would like to make this work.
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Originally posted by: r3gis...@gmail.com
Mmmmmh,
Can you try to collect logs. See HowToCollectLogs wiki page. Maybe the sipgate server gives more precise infos.
Also maybe sipgate team is different from regular sipgate server. I know that they have a lot of sip servers. What is the server given in domain row of the sipgate user interface?
Status: Need-Details
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Originally posted by: luke.hod...@thepetspyjamas.com
log sent with issue no. in the subject.
the server is sipgate.co.uk , i think.. have you any more information on where i could find this info?
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Originally posted by: pablona...@gmail.com
Hi, I just changed from Samsung Galaxy S2 where CSipSimple worked like a charm to a new Galaxy S3 just to find that it fails registering, specifically i receive the following message: "Error while registering -Forbidden" I did notice other users having the same issue with Sipgate but this is happening with Callcentric. BTW Callcentric native android app works fine but CSipSimple is much better so I really would like to make it work. You will find below the only generated logs.
Based on the GPL CSipSimple version : 0.03-01 [r1108]
Here are important informations about Device :
android.os.Build.BOARD : smdk4x12
android.os.Build.BRAND : samsung
android.os.Build.DEVICE : m0
android.os.Build.ID : IMM76D
android.os.Build.MODEL : GT-I9300
android.os.Build.PRODUCT : m0xx
android.os.Build.TAGS : release-keys
android.os.Build.VERSION.INCREMENTAL : I9300XXBLFB
android.os.Build.VERSION.RELEASE : 4.0.4
android.os.Build.VERSION.SDK : 15
Related
Commit: [r1108]
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Originally posted by: telemati...@gmail.com
Unfortunatelly I have the same issue with various divices. My SIP server is an AVAYA. The first device is a Samsung Galaxy TAB2 the other is an HTC Legend and the thirth is a HTC Desire X .
The softphone from my PC connects with success (Zoiper for windows)but the android devices do not.
Any help ?
601 bytes Request msg REGISTER/cseq=4541 (tdta0x5e4d5720) to UDP 62.1.5.36:5060:
D/libpjsip( 1930): REGISTER sip:sip.xxxxxxxxxx.gr SIP/2.0
D/libpjsip( 1930): Via: SIP/2.0/UDP 94.65.190.163:15620;rport;branch=z9hG4bKPjh93APnG7g6WB8JRTsb.4bcO-9YfvyLEH
D/libpjsip( 1930): Route: <sip:sip.xxxxxxxxxx.gr:5060;transport=udp;lr>
D/libpjsip( 1930): Max-Forwards: 70
D/libpjsip( 1930): From: <sip:4111@sip.xxxxxxxxxx.gr>;tag=JYQAkmsl6eZm8NJPfMW5HskF5dNw4B7o
D/libpjsip( 1930): To: <sip:4111@sip.xxxxxxxxxx.gr>
D/libpjsip( 1930): Call-ID: 2C-0hBfjPaXkC9oXFsIocmzRlBgPra.y
D/libpjsip( 1930): CSeq: 4541 REGISTER
D/libpjsip( 1930): User-Agent: CSipSimple_espresso10rf-16/[r2272]
D/libpjsip( 1930): Contact: <sip:4111@94.65.190.163:15620;ob>
D/libpjsip( 1930): Expires: 1800
D/libpjsip( 1930): Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
D/libpjsip( 1930): Content-Length: 0
D/libpjsip( 1930):
D/libpjsip( 1930): --end msg--
W/AlarmManager( 356): FACTORY_ON= 0
D/ ( 2847): Accounts status.onChange( false)
D/dalvikvm( 1930): GC_CONCURRENT freed 357K, 13% free 7891K/9031K, paused 13ms+6ms, total 52ms
D/libpjsip( 1930): 02:38:45.724 pjsua_core.c .RX 561 bytes Response msg 401/REGISTER/cseq=4541 (rdata0x5e3bc354) from UDP 62.1.5.36:5060:
D/libpjsip( 1930): SIP/2.0 401 Unauthorized
D/libpjsip( 1930): Via: SIP/2.0/UDP 192.168.101.2:55994;rport;branch=z9hG4bKPjh93APnG7g6WB8JRTsb.4bcO-9YfvyLEH
D/libpjsip( 1930): From: <sip:4111@sip.xxxxxxxxxx.gr>;tag=JYQAkmsl6eZm8NJPfMW5HskF5dNw4B7o
D/libpjsip( 1930): To: <sip:4111@sip.xxxxxxxxxx.gr>;tag=9332b2a484a672cb
D/libpjsip( 1930): Call-ID: 2C-0hBfjPaXkC9oXFsIocmzRlBgPra.y
D/libpjsip( 1930): CSeq: 4541 REGISTER
D/libpjsip( 1930): User-Agent: IP Office 6.1 (22)
D/libpjsip( 1930): Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
D/libpjsip( 1930): WWW-Authenticate: Digest nonce="261bb0c649f8de054a8b",realm="ipoffice",algorithm=MD5
D/libpjsip( 1930): Supported: timer
D/libpjsip( 1930): Content-Length: 0
D/libpjsip( 1930):
D/libpjsip( 1930): --end msg--
D/libpjsip( 1930): 02:38:45.724 mobile_reg_han .mod_reg_tracker_on_rx_response
D/libpjsip( 1930): 02:38:45.724 mobile_reg_han .mod_reg_tracker_on_rx_response done
D/PjService( 1930): Found pjsua 1 searching 1
D/libpjsip( 1930): 02:38:45.737 pjsua_core.c ....TX 777 bytes Request msg REGISTER/cseq=4542 (tdta0x5e4d5720) to UDP 62.1.5.36:5060:
D/libpjsip( 1930): REGISTER sip:sip.xxxxxxxxxx.gr SIP/2.0
D/libpjsip( 1930): Via: SIP/2.0/UDP 94.65.190.163:15620;rport;branch=z9hG4bKPj2J4FynhP0Bz2mqUlj.asHOKI6mnlqxLC
D/libpjsip( 1930): Route: <sip:sip.xxxxxxxxxx.gr:5060;transport=udp;lr>
D/libpjsip( 1930): Max-Forwards: 70
D/libpjsip( 1930): From: <sip:4111@sip.xxxxxxxxxx.gr>;tag=JYQAkmsl6eZm8NJPfMW5HskF5dNw4B7o
D/libpjsip( 1930): To: <sip:4111@sip.xxxxxxxxxx.gr>
D/libpjsip( 1930): Call-ID: 2C-0hBfjPaXkC9oXFsIocmzRlBgPra.y
D/libpjsip( 1930): CSeq: 4542 REGISTER
D/libpjsip( 1930): User-Agent: CSipSimple_espresso10rf-16/[r2272]
D/libpjsip( 1930): Contact: <sip:4111@94.65.190.163:15620;ob>
D/libpjsip( 1930): Expires: 1800
D/libpjsip( 1930): Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
D/libpjsip( 1930): Authorization: Digest username="4111", realm="ipoffice", nonce="261bb0c649f8de054a8b", uri="sip:sip.xxxxxxxxxx.gr", response="579dd2200f666b87cf2937ee7ad0a68e", algorithm=MD5
D/libpjsip( 1930): Content-Length: 0
D/libpjsip( 1930):
D/libpjsip( 1930): --end msg--
W/AlarmManager( 356): FACTORY_ON= 0
W/AlarmManager( 356): FACTORY_ON= 0
W/AlarmManager( 356): FACTORY_ON= 0
D/libpjsip( 1930): 02:38:45.810 pjsua_core.c .RX 472 bytes Response msg 403/REGISTER/cseq=4542 (rdata0x5e3bc354) from UDP 62.1.5.36:5060:
D/libpjsip( 1930): SIP/2.0 403 Forbidden
D/libpjsip( 1930): Via: SIP/2.0/UDP 192.168.101.2:55994;rport;branch=z9hG4bKPj2J4FynhP0Bz2mqUlj.asHOKI6mnlqxLC
D/libpjsip( 1930): From: <sip:4111@sip.xxxxxxxxxx.gr>;tag=JYQAkmsl6eZm8NJPfMW5HskF5dNw4B7o
D/libpjsip( 1930): To: <sip:4111@sip.xxxxxxxxxx.gr>;tag=81761b93530cb088
D/libpjsip( 1930): Call-ID: 2C-0hBfjPaXkC9oXFsIocmzRlBgPra.y
D/libpjsip( 1930): CSeq: 4542 REGISTER
D/libpjsip( 1930): User-Agent: IP Office 6.1 (22)
D/libpjsip( 1930): Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, SUBSCRIBE, REGISTER, PUBLISH
D/libpjsip( 1930): Supported: timer
D/libpjsip( 1930): Content-Length: 0
D/libpjsip( 1930):
D/libpjsip( 1930): --end msg--
D/libpjsip( 1930): 02:38:45.811 mobile_reg_han .mod_reg_tracker_on_rx_response
D/libpjsip( 1930): 02:38:45.811 mobile_reg_han
Related
Commit: [r2272]