#569 Error Posting Invoice

X-R2.4.4
closed
5
2003-07-02
2003-06-24
Gavin Young
No

See debug info from Server Log in attached file.

Discussion

  • Jorg Janke

    Jorg Janke - 2003-06-25

    Logged In: YES
    user_id=87038

    debug file shows a broken pipe error

     
  • Jorg Janke

    Jorg Janke - 2003-06-25
    • assigned_to: kmpink --> jjanke
     
  • Gavin Young

    Gavin Young - 2003-06-25

    Logged In: YES
    user_id=737269

    A server restart fixed the broken pipe error. However,
    entries are still not posting to the accounts. The log file
    states that the period is closed, when in fact it is open.

    Attached is the log file.

     
  • Jorg Janke

    Jorg Janke - 2003-06-25

    Logged In: YES
    user_id=87038

    *** Status set to PENDING *** If the issue solved, please CLOSE
    this request - otherwise set the status back to OPEN (we only
    check OPEN items). If there is no reaction within a week, the
    system will automatically CLOSE it. To speed up response time,
    you may want to consider a support agreement.
    ***

     
  • Jorg Janke

    Jorg Janke - 2003-06-25
    • milestone: --> X-R2.4.4
     
  • Jorg Janke

    Jorg Janke - 2003-06-25

    Logged In: YES
    user_id=87038

    It says that the period is closed - go into Calendar ...

     
  • Jorg Janke

    Jorg Janke - 2003-06-25
    • status: open --> pending
     
  • Gavin Young

    Gavin Young - 2003-06-26

    Logged In: YES
    user_id=737269

    The period is open in calendar -> year -> period -> period
    control.

     
  • Gavin Young

    Gavin Young - 2003-06-26
    • status: pending --> open
     
  • Jorg Janke

    Jorg Janke - 2003-07-02

    Logged In: YES
    user_id=87038

    Well, if log 250603 is correct, the period for the document
    type in June 2003 is closed.
    Please check. If problem persists, I suggest to schedule Dial-In

     
  • Jorg Janke

    Jorg Janke - 2003-07-02
    • status: open --> pending
     
  • Gavin Young

    Gavin Young - 2003-07-02
    • status: pending --> open
     
  • Gavin Young

    Gavin Young - 2003-07-02

    Logged In: YES
    user_id=737269

    A reboot of the server fixed the problem

     
  • Jorg Janke

    Jorg Janke - 2003-07-02

    Logged In: YES
    user_id=87038

    Fine, but that's odd - as the period status is not cached.

     
  • Jorg Janke

    Jorg Janke - 2003-07-02
    • status: open --> closed
     

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