#4102 The compiere client can't send PO by email

R2.5.3
closed
nobody
9
2006-11-28
2006-10-11
AEQUO
No

We have an installation on my sever of the version
2.5.3d and i have this problem:

- When i login to compiere using the compiere client
installed on the server i can send all documents that i
print by email, but when i login from another computer
that have installed the client by the web start me now,
i can't send it. i don't know if is my server or if it
is compiere.
the compiere is installed on fedora 4.

Please let me know what could be a solution.

Thanks

Discussion

  • Kathy Pink
    Kathy Pink
    2006-10-11

    Logged In: YES
    user_id=329831

    Please attached error message (1 inch above and below
    error) and appropriate server log

     
  • Kathy Pink
    Kathy Pink
    2006-10-11

    Logged In: YES
    user_id=329831

    *** Status set to PENDING *** If the issue solved, please CLOSE
    this request - otherwise set the status back to OPEN (we only
    check OPEN items). If there is no reaction within a week, the
    system will automatically CLOSE it. To speed up response time,
    you may want to consider a support agreement.
    ***

     
  • Kathy Pink
    Kathy Pink
    2006-10-11

    • assigned_to: kmpink --> nobody
    • status: open --> pending
     
  • AEQUO
    AEQUO
    2006-10-18

     
    Attachments
  • AEQUO
    AEQUO
    2006-10-18

    Logged In: YES
    user_id=1442553

    We can´t find any error on the server what i got was a error
    on the client i attached the capture screen of the error,
    could you please tell me where i can find the error file on
    the server.

    Thanks

     
  • AEQUO
    AEQUO
    2006-10-18

    • status: pending --> open
     
  • Jorg Janke
    Jorg Janke
    2006-10-27

    Logged In: YES
    user_id=87038

    You have not set up the SMTP info in the Window Client correctly.

     
  • Jorg Janke
    Jorg Janke
    2006-10-27

    • status: open --> pending
     
  • AEQUO
    AEQUO
    2006-10-27

    • status: pending --> open
     
  • AEQUO
    AEQUO
    2006-10-27

    Logged In: YES
    user_id=1442553

    I set up correctly the SMTP info on the windows client and i
    run the test and i got it, but when i´m trying to send an
    email from another computer diferent from the server i got
    the error showed on the picture.
    i tried reinstalling the client but i can´t fixed could you
    please help where i can find more logs in order to know what
    is going on.

    Thanks

     
  • AEQUO
    AEQUO
    2006-10-27

    • status: open --> pending
     
  • Logged In: YES
    user_id=1312539

    This Tracker item was closed automatically by the system. It was
    previously set to a Pending status, and the original submitter
    did not respond within 7 days (the time period specified by
    the administrator of this Tracker).

     
    • status: pending --> closed
     
  • AEQUO
    AEQUO
    2006-11-03

    • status: closed --> open
     
  • AEQUO
    AEQUO
    2006-11-03

    • priority: 5 --> 9
     
  • Jorg Janke
    Jorg Janke
    2006-11-09

    • status: open --> pending
     
  • Jorg Janke
    Jorg Janke
    2006-11-09

    Logged In: YES
    user_id=87038

    the smtp server is not set up to allow sending mail from that computer. there is also a flag that you send
    emails only from the apps server to avoid this.

     
  • AEQUO
    AEQUO
    2006-11-09

    • status: pending --> open
     
  • AEQUO
    AEQUO
    2006-11-09

    Logged In: YES
    user_id=1442553

    Where i can find that Flag? it is on the windows client the
    one that says "Server Email"?
    Thanks

     
  • Jorg Janke
    Jorg Janke
    2006-11-21

    • status: open --> pending
     
  • Jorg Janke
    Jorg Janke
    2006-11-21

    Logged In: YES
    user_id=87038
    Originator: NO

    Exactly - help test is a bit more detailed.

     
    • status: pending --> closed
     
  • Logged In: YES
    user_id=1312539
    Originator: NO

    This Tracker item was closed automatically by the system. It was
    previously set to a Pending status, and the original submitter
    did not respond within 7 days (the time period specified by
    the administrator of this Tracker).