#3902 Resumit accounting - GL Category not reset on some invoices

R2.5.3
closed
5
2006-10-01
2006-07-04
ADAXA
No

253d

Changed th GL Category associated with sales invoices
and Shipments to a newly created GL Category "Trading".

Ran the resubmit posting process than ran the Reset
Accounting process with the accounting server switched off.

In about 130 invoices out of 2000 the GL Category
remained at its original value but all the others were
set ok to "Trading".

Ran the process twice more and the GL Category of same
invoices still failed to change.

If you go to the unchanged invidual invoices and click
on the Posted button then select re-post the category
is changed to the new GL Category value.

Is there something else I should check or could this be
a bug?

regards

Discussion

1 2 > >> (Page 1 of 2)
  • Kathy Pink

    Kathy Pink - 2006-07-04

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    What was different or unique about the documents that did
    not have the associated gl category changed?

     
  • Kathy Pink

    Kathy Pink - 2006-07-04

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    *** Status set to PENDING *** If the issue solved, please CLOSE
    this request - otherwise set the status back to OPEN (we only
    check OPEN items). If there is no reaction within a week, the
    system will automatically CLOSE it. To speed up response time,
    you may want to consider a support agreement.
    ***

     
  • Kathy Pink

    Kathy Pink - 2006-07-04
    • status: open --> pending
     
  • ADAXA

    ADAXA - 2006-07-04

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    nothing that we could see...

     
  • ADAXA

    ADAXA - 2006-07-04
    • status: pending --> open
     
  • Kathy Pink

    Kathy Pink - 2006-07-04
    • assigned_to: nobody --> jjanke
     
  • Kathy Pink

    Kathy Pink - 2006-07-04

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    Could not replicate
    tested here and it correctly update all records with the
    new category

     
  • Jorg Janke

    Jorg Janke - 2006-07-06
    • status: open --> pending
     
  • ADAXA

    ADAXA - 2006-07-09

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    user_id=1039991

    Do you want to connect to our machine to try to diagniose
    the problem?
    regards..

     
  • ADAXA

    ADAXA - 2006-07-09
    • status: pending --> open
     
  • Jorg Janke

    Jorg Janke - 2006-08-03
    • status: open --> pending
     
  • Jorg Janke

    Jorg Janke - 2006-08-03

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    My guess is that the period/document type is closed, so it
    would not be re-posted.
    Please try to re-post one of the transactions, which did
    not change manually.

     
  • ADAXA

    ADAXA - 2006-08-04
    • status: pending --> open
     
  • ADAXA

    ADAXA - 2006-08-04

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    "My guess is that the period/document type is closed, so it
    would not be re-posted."

    see in original post ...
    "If you go to the unchanged invidual invoices and click
    on the Posted button then select re-post the category
    is changed to the new GL Category value".

    regards..

     
  • Jorg Janke

    Jorg Janke - 2006-08-09

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    So, the error is that certain accounting consequences are
    not deleted. Modified the delete process to give more
    information.
    Please stop the apps server and run the Reset Accounting
    process with log level FINEST and check that for the given
    invoices the posting flag is reset - and attach the log of
    the process run.

     
  • Jorg Janke

    Jorg Janke - 2006-08-09
    • milestone: --> R2.5.3
    • labels: --> Functional Problem (how to ..)
     
  • Jorg Janke

    Jorg Janke - 2006-08-09

    Logged In: YES
    user_id=87038

    *** Status set to PENDING *** If the issue solved, please CLOSE
    this request - otherwise set the status back to OPEN (we only
    check OPEN items). If there is no reaction within a week, the
    system will automatically CLOSE it. To speed up response time,
    you may want to consider a support agreement.
    ***

     
  • Jorg Janke

    Jorg Janke - 2006-08-09
    • status: open --> pending
     
  • ADAXA

    ADAXA - 2006-08-13
    • status: pending --> open
     
  • ADAXA

    ADAXA - 2006-08-13

    Logged In: YES
    user_id=1039991

    It will be a few days before we can install a new version
    and migrate to test..

     
  • ADAXA

    ADAXA - 2006-08-16

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    For the record we encountered a further instance of this
    problem today. The account associated with a particular
    product was changed. Reset accounting was used to repost all
    production records.
    the procedure was (1) stop accounting processor, (2) use
    reset accounting (delete records)(twice - second time said
    deleted 0), (3) resubmit posting for Production (start the
    accounting processor and click post now.

    Result was that 600 out of 800 production records did not
    pick up the new account code against the Product.
    I later went through each of the 800 and clicked 'repost'
    and they all picked up the new account code.
    As said before, will test the amended version asa soon as we
    can.

    regards..

     
  • Jorg Janke

    Jorg Janke - 2006-08-29

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    Could you please confirm
    1) The GL category is always correct when manually posting
    2) The issue is not limited to a single document type -
    applied to prdouction, invoices, etc.

    [seems that in posting multiple records the category is
    not updated correctly]

     
  • Jorg Janke

    Jorg Janke - 2006-08-29
    • status: open --> pending
     
  • SourceForge Robot

    • status: pending --> closed
     
  • SourceForge Robot

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    This Tracker item was closed automatically by the system. It was
    previously set to a Pending status, and the original submitter
    did not respond within 7 days (the time period specified by
    the administrator of this Tracker).

     
1 2 > >> (Page 1 of 2)

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