#3506 Wrong Account Post In Generate Shipment For SO Return Materi

R2.5.3
closed
5
2006-03-04
2006-03-01
tech8liss
No

Using 2.5.3c DB:20-02-2006

Hi Kathy/Jorg,

We want to use SO type Return Material for handling
returns from customer,
however noticed when using Generate Shipment (Manual)
function, resulting journal posted in a wrong account

Inventory DR
Not Invoiced Receipts CR

Where the CR side should be Product COGS

AR Credit Memo generated from this shipment post to
Sales account
as DR where rightfully it should goes Sales Return
account (currently not defined in AS)

Currently we have to modify AD & a few java sources
(incl the schema) to overcome this limitation.

Good alternatives without changing the code would be
very appreciated.

Regards,

Discussion

  • Jorg Janke

    Jorg Janke - 2006-03-03
    • status: open --> pending
     
  • Jorg Janke

    Jorg Janke - 2006-03-03

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    user_id=87038

    RMA is not implemented (refer to the partner priority list
    and open RFE). Currently it is accomplished by doing a
    sales order with a negative qty

     
  • Jorg Janke

    Jorg Janke - 2006-03-03

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    user_id=87038

    RMA is not implemented (refer to the partner priority list
    and open RFE). Currently it is accomplished by doing a
    sales order with a negative qty

     
  • James Minney

    James Minney - 2006-03-04

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    user_id=1382696

    Perhaps it would save trouble to take "Return Material" out
    of the list available document types until it works. I'm
    having a miserable time trying to tell my users to use a
    negative Sales Order when the words "Return Material" are
    staring them in the face. In a production environment, I can
    take it out, but during the development (& user exposure)
    phase, I didn't know to take it out, and this just adds to
    users looking askance at the product.
    Alternatively, make "Return Material" document type behave
    exactly the same as Standard Order for now, so at least you
    get reliable and understandable results if you do use it.
    It's political, Jorg. Or rather, it's "politic".

     
  • tech8liss

    tech8liss - 2006-03-04

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    user_id=1238610

    Jorg, we have implemented this feature since customers would
    like to see Sales Return instead of a 'minus' in Sales
    account.

    Regards,
    Halim

     
  • tech8liss

    tech8liss - 2006-03-04
    • status: pending --> open
     
  • tech8liss

    tech8liss - 2006-03-04
    • status: open --> closed
     

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