#670 Webstore : problem with automatic messages

open
nobody
None
5
2007-01-25
2007-01-24
No

We have been customising the automatic messages that are sent by the webstore to :
-> Confirm a sales order
-> Confirm a payment
->...

We have desactivated one of these messages (confirmation of the sales order) via the menu 'Webstore'.
The message is still sent to the user.
We have been controlling the code, it seems that the 'active' parameter is not taken into account.

Discussion

  • Kathy Pink

    Kathy Pink - 2007-01-24
    • assigned_to: kmpink --> nobody
    • status: open --> pending
     
  • Kathy Pink

    Kathy Pink - 2007-01-24

    Logged In: YES
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    did you stop and restart the application server?

     
  • Kathy Pink

    Kathy Pink - 2007-01-24

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    *** Status set to PENDING *** If the issue solved, please CLOSE
    this request - otherwise set the status back to OPEN (we only
    check OPEN items). If there is no reaction within a week, the
    system will automatically CLOSE it. To speed up response time,
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    ***

     
  • Chognot (ilem)

    Chognot (ilem) - 2007-01-25
    • status: pending --> open
     
  • Chognot (ilem)

    Chognot (ilem) - 2007-01-25

    Logged In: YES
    user_id=1666700
    Originator: YES

    Yes, and i still receive the message.

    We have checked the code, it seems that the 'active' parameter is not taken into account.

     
  • Jorg Janke

    Jorg Janke - 2007-01-25
    • labels: 362040 -->
     
  • Jorg Janke

    Jorg Janke - 2007-01-25

    Logged In: YES
    user_id=87038
    Originator: NO

    The system does not check if the messages are de-acticated.
    At this moment, they are always sent - good enhancement request.

     

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