It get worse for me ... When one of our customers has a problem, we create an offer where we give in one line the description and the price.

Eg :

Repair PC
Change Harddisk 120 MB
Change CPU                              Price : 75 Euro.

We don't want that the detail of the articles we used comes on the printouts of the proposal, offer, invoice ... (everything that goes to the customer), on our internal docs detail is needed.

Do I every time have to create a BOM ? But that is quite slow ... is there another way ... I've been reading the manual but don't seem to find something ...