Asset Management - Automotive

  • Rup

    Rup - 2002-09-10


    I am sorry I do not know the CRM buzzwords, but this is what is needed in the automotive world :

    - an asset is a vehicule : serial n, model, options (better : variants) and variables such as mileage. Preferably, this could be linked to a catalog functionality
    - service contracts (e.g. for maintenance) with different levels of service
    - subscriptions : client has subscribed to a monthly or yearly update of a specific magazine or brochure - link to catalog which handles subscriptions
    - extend above to subscriptions positioned by client relations manager, marketing or automatically by the tool itself : you then get a channel for pushing info out to the client
    - after sales information (but this is getting out of scope)

    Talk to you later on these subjects.

    • Vipen Mahajan

      Vipen Mahajan - 2002-09-13

      Service Management software has the concept of Equipment, around which service contracts, equipment servicing history, servicng costing are based.


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