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cancel a back order

Bart
2009-01-24
2013-05-02
  • Bart

    Bart - 2009-01-24

    We are using 2.5.2d
    After we invoice a customer, sometimes there is a back order. Sometimes the customer cancels his back order. How do we tell this to Compiere?

    Many thanks
    Bart

     
    • Hamza khanfouf

      Hamza khanfouf - 2009-01-24

      Hi,
      you can close the order.

       
      • Bart

        Bart - 2009-01-26

        Hi, thanks
        will this undo the reserved qty?

        Bart

         
    • Kathy Pink

      Kathy Pink - 2009-01-27

      closing an order set the ordered qty = to the shipped qty and releases any reserved stock.  You can repot on what the 'lost opportunities' were

       
      • Bart

        Bart - 2009-01-27

        Thx both of you!

         

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