I am Thomas Vandeputte, last year student Business Administration, specialization 'Management and IT' at the University College of Ghent (Belgium). Like every student in his master year I have the task to do a research.
In my research I would like to find an answer to the question which factors play a role in the selection of a CRM-softwarepackage? CRM or Customer Relationship Management is a marketing and sales support system that helps maintaining customer relations and contacts.
By means of this I could use your collaboration, I am namely looking for persons who are involved with the selection of a existing or future CRM-softwarepackage. These persons could be salesperson, marketeer or informatician.
To make the research more efficient I have made an online enquiry. The enquiry will only take 10 to 15 minutes of your time and will be processed with total anonymity. I hope that I can count on your collaboration.
( I hope my post won't be seen as spam by the moderators)
Thanks in advance
Thank you for those who have already filled in my survey.
But I still need people who use Compiere to fill in my survey.
So if you have some time, please fill in my survey.
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