Home modified by Kiria

Kiria — Fri, 11 Sep 2020 06:27:16 -0000

--- v2
+++ v3
@@ -12,8 +12,8 @@
       THE AUTHOR MAKES NO CLAIMS OR SUPPORTS THIS SCRIPT

-Installation:
-1. Place the script in an executable path on any Conductor,
+**Installation:
+**1. Place the script in an executable path on any Conductor,
    Live Encoder, or StatMux node.
 2. Modify the "SAVEDIR" path where collected data will be saved.
         Note: Stores in a compressed tar file

Home modified by Kiria

Kiria — Fri, 11 Sep 2020 06:26:26 -0000

--- v1
+++ v2
@@ -1,8 +1,50 @@
-Welcome to your wiki!
+This is a script that provides AWS Elemental TechSupport with all the necessary logs and data specific to troubleshooting issues.
+Run this on any conductor, statmux, or encoder.

-This is the default page, edit it as you see fit. To add a new page simply reference it within brackets, e.g.: [SamplePage].
+Open your ticket with AWS Elemental Tech Support first, then run this script.

-The wiki uses [Markdown](/p/collect-elemental/wiki/markdown_syntax/) syntax.
+THIS IS A SIMPLE SCRIPT, MODIFY TO YOUR HEARTS CONTENT

-[[members limit=20]]
-[[download_button]]
+**DISCLAIMER**
+      ALWAYS REVIEW ANY SCRIPT BEFORE RUNNING
+      ALWAYS RUN IN TEST ENVIRONMENT FIRST
+      USE AT YOUR OWN RISK
+      THE AUTHOR MAKES NO CLAIMS OR SUPPORTS THIS SCRIPT
+
+
+Installation:
+1. Place the script in an executable path on any Conductor,
+   Live Encoder, or StatMux node.
+2. Modify the "SAVEDIR" path where collected data will be saved.
+        Note: Stores in a compressed tar file
+3. Run the script
+
+
+
+**  THE FOLLOWING IS A SAMPLE RUN
+**=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
+
+$ ./collect_elemental
+
+Make sure /data/tmp has at least 5GB free.
+Filesystem                    Size  Used Avail Use% Mounted on
+/dev/mapper/VolGroup-lv_data  849G   38G  812G   5% /data
+
+Open a ticket with Elemental first, them run this script.
+
+Enter Ticket Number: 0123456
+
+Collecting the following:
+ * System Logs (/var/log)
+ * Web (/opt/elemental_se/web/log)
+ * Database logs (/data/pgsql/logs)
+ * Database Backups (/home/elemental/database_backups)
+ * Elemental Core Dumps (/data/server/cores)
+ * System Core Dumps (/var/crash)
+ * IPMI data (ipmi sel list sensor)
+ * Elemental Node Info  (/etc/motd /opt/elemental_se/eme.lic conductor.lic ui.lic versions.txt)
+ * I'm a Live Encoder. Getting Event IDs (event_ids.xml)
+ * Compressing 1.5G - Please be patient
+
+Upload the following file to Elemental:
+536M    /data/tmp/0123456-200910_2145-live101_elemental_logs.tz

Home modified by Kiria

Kiria — Thu, 10 Sep 2020 22:01:49 -0000

Welcome to your wiki!

This is the default page, edit it as you see fit. To add a new page simply reference it within brackets, e.g.: [SamplePage].

The wiki uses Markdown syntax.

Project Members:

Kiria (admin)

Recent changes to Home

Home modified by Kiria

Home modified by Kiria

Home modified by Kiria

Project Members: