#94 OpenCOLLADA won't work.

Generic (62)

I'm using OpenCOLLADA for my 3DS Max 2010, but when I launch 3DS Max it gives me an error saying that the file won't work because the side by side scripting isn't working or something. I really want to use COLLADA for something, so I wan't to know what's happening.


  • Nick

    Nick - 2009-09-15
    • priority: 5 --> 6
  • - 2009-09-16

    1. What version.
    2. What installation method: msi, exe
    3. When have you run Windows update the last time?
    4. "...or something..." is not very helpful. If you want to get help be more specific.

  • Nick

    Nick - 2009-09-16

    1. The newest version of OpenCOLLADA
    2. msi
    3. Windows Update is automatic on my computer, so whenever Windows last updated Vista 64 bit.
    4. Specifically, it says:
    "DLL <C:\Program Files (x86)\Autodesk\3dsMax 2010\PlugIns\COLLADAMaxNew.dle> failed to initialize. The application has failed to start because its side-by-side configuration is incorrect.Please see the application event log for more detail."

    Also on a side note, I'm running 3dsMax 2010 32-Bit on a 64-Bit System if that matters.

  • - 2009-09-17
    • assigned_to: glaforte --> nobody
  • - 2009-09-17

    Nick, that combination (32/64) is neither supported nor tested. Please use 3dsMax 2010 64bit on a 64bit system. I'll leave that one open and we will try to reproduce it some day. Sebastian

  • Nick

    Nick - 2009-09-20

    Thank you, it works like a charm now!

  • - 2009-09-22
    • status: open --> closed-fixed

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