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#156 Clonezilla live not recognizing internal HD of Lenovo 100e 2nd Gen AMD laptops

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nobody
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2021-06-16
2021-06-13
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I have received 300 Lenovo 100 e 2nd Gen Laptops. I have downloaded the latest version of Clonezilla. When start the process in creating an image, the Clonezilla program does not recognize the internal hard drive. I have set the secure Boot to Disabled and Security Chip is Disabled. This new Lenovo has an AMD 3015e with Radeon Graphics CPU and the Hard disk is a Ramaxel MMC64G The bios software is called ideapad. Attached is a screen shot of the Information screen on the firmware.

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Discussion

  • Steven Shiau

    Steven Shiau - 2021-06-14

    Please give testing Clonezilla live 20210610-impish a try:
    https://clonezilla.org/downloads.php

    Steven

     
    • Joanna Knoepfel

      Joanna Knoepfel - 2021-06-14

      Good Morning Steven,
      Tried the 20210610-impish file, with still no luck. Still cannot see the
      internal HD. Do you need me to send you any logs?
      Best Regards,

       

      Last edit: Steven Shiau 2021-06-14
  • Steven Shiau

    Steven Shiau - 2021-06-14

    OK, please boot 20210610-impish, and enter command line prompt, then:
    1. sudo -i
    2. blkid
    3. cat /proc/partitions
    4. df
    5. mount
    Please post the results of 2-5. Thanks.

    Steven

     
    • Joanna Knoepfel

      Joanna Knoepfel - 2021-06-14

      Here are the 2 screen shots with the results.
      Best Regards,

       

      Last edit: Steven Shiau 2021-06-14
  • Steven Shiau

    Steven Shiau - 2021-06-14

    OK, looks like only a USB flash drive is detected... So you might have to wait for newer Linux kernel to support it.
    Do you know any version of GNU/Linux can detect your internal disk?

    Steven

     
    • Joanna Knoepfel

      Joanna Knoepfel - 2021-06-15

      Hello Steven,
      I have tried the following software and non of them are able to see the
      internal hard drive…
      - Ubuntu 21.04
      - Fedora
      - Red Hat Linix
      If you have any other suggestions, thoughts or ideas, I would love to try them.
      Thanks for all your help!

      Best Regards,

       

      Last edit: Steven Shiau 2021-06-16
  • Steven Shiau

    Steven Shiau - 2021-06-16

    In that case, you might have to wait for newer Linux kernel to support your hardware.

    Steven

     

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