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M.2 PCIe SSD not found

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2018-04-30
2022-05-11
  • Florent Melon

    Florent Melon - 2018-04-30

    Hi,

    I use Clonezilla since some times. I have mount one server with pxe and efi and it's work! (All: pxe/Uefi SATA/M.2...)

    However, I received new computers and Clonezilla can't detect SSD PCIe on M.2 slot (called NVme). Juste detect SATA disk

    Computers are Dell Precision 3620:
    Processor type: Intel Core i5-7500CPU @3,4Ghz
    MotherBoard Cruus E93839
    M.2 PCIe SSD - PC 401 NVme SK hynix 256GB

    I tried use last version of Clonezilla (clonezilla-live-2.5.5-38-amd64) and testing version (clonezilla-live-20180423-bionic-amd64 / clonezilla-live-20180423-artful-amd64) but SSD remains undetected.

    I tried install this SSD in old model precision 3620 and it's work, i can see he!

    Old Model Dell Precision 3620:
    Processor type: Intel Core I5-6500 @3,2Ghz
    MotherBoard Cruus E93839
    M.2 PCIE SSD - THNSN5256GPUK NVMe TOSHIBA 256GB

    Have you ever encountered this problem? Could this come from different processor architecture and drivers?

    Best regard,
    Flo

     
  • Steven Shiau

    Steven Shiau - 2018-05-11

    Clonezilla live 2.5.5-42 is available:
    https://clonezilla.org/downloads.php
    It comes with Linux kernel 4.16 so it might support your hardware.
    Please give it a try.

    Steven

     
  • Florent Melon

    Florent Melon - 2018-05-11

    Hello,

    Thank you but i solved this issue!

    They are 2 type card SSD M.2:
    - SSD PCIe express format M.2
    - SSD SATA format M.2

    My computers contains 2 disks:

    • 1 SSD PCIe express format M.2
    • 1 physic disk SATA

    In the bios, when SATA option is "RaidOn" just one disk (sata) is discovred.
    After remplaced "RaidOn" by "AHCI" i can see all disk

    :) :) :)

     
    👍
    1
    • chned

      chned - 2020-01-16

      I had the same issue with Dell Optiplex 3070 and this setting solved it for me too, thanks !!!

       
  • Steven Shiau

    Steven Shiau - 2018-05-11

    Ha, great. Thanks for sharing that.

    Steven

     
  • Roberto Mazzarini

    Thank you, it worked for Optiplex 3080. Great !!!

     
  • pjc123

    pjc123 - 2022-05-10

    Have a Dell Optiplex 3080 (Brand new) with the same issue where Clonezilla will not recognize its hard drive:

    DRIVE:
    M.2 Pcie SSD-2 (PM991A Nvme Samsung 256GB)

    This problem exists with the following latest Clonezillas:
    Stable 2.8.1.2 amd64
    Alternate Stable 20220103-impish md64

    As well as a couple older versions I tried.

    Changing 'Raid On" to "AHCI" allowed me to see the computer's hard drive and do a backup. However Windows 11 no longer booted, so had to change it back to Raid On. Will have to change it back to AHCI again if I ever have to do a restore.

     
    👍
    1

    Last edit: pjc123 2022-05-11
  • Steven Shiau

    Steven Shiau - 2022-05-11

    Maybe you can give testing Clonezilla live a try, i.e., 3.0.0-22 or 20220510-jammy.

    Steven

     

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