Imaging a Dell Venue 11

Bret
2014-06-06
2014-12-28
  • Bret

    Bret - 2014-06-06

    I am trying to find a way to image a Dell Venue 11 Tablet. It has an attached keyboard that make its functions like a laptop. I have tried all versions of Clonezilla with no luck. Any way someone could try to get this to work?

    Thanks!

     
  • Steven Shiau

    Steven Shiau - 2014-06-13

    What were the error messages?

    Steven.

     
  • Bret

    Bret - 2014-06-13

    Here is a picture

     
  • Steven Shiau

    Steven Shiau - 2014-06-14

    OK, this is kernel panic.
    Which version of Clonezilla live did you use?
    Did you try the latest testing ones, i.e.
    20140609-utopic or 2.2.3-19?
    http://clonezilla.org/downloads.php
    They come with different Linux kernels so it might help.

    Steven.

     
    Last edit: Steven Shiau 2014-06-14
  • Bret

    Bret - 2014-06-14

    I will try those & let you know

     
  • Bret

    Bret - 2014-07-10

    It is having problems booting into UEFI mode

     
  • Bret

    Bret - 2014-07-17

    This is what I get now

    machine as an image:
    ********.
    Machine: Venue 11 Pro 5130
    mmcblk0 (62.5GB_Unknown_model_0x9acb63c8)
    mmcblk0p1 (300M_ntfs_Recovery_0x9acb63c8)
    mmcblk0p2 (100M_vfat_NO_NAME_0x9acb63c8)
    mmcblk0p3 (128M_Microsoft_0x9acb63c8)
    mmcblk0p4 (57.7G_ntfs_0x9acb63c8)
    *******.
    -> "/home/partimag/V11-5130-WIN81".
    Shutting down the Logical Volume Manager
    Finished Shutting down the Logical Volume Manager
    Saving block devices info in /home/partimag/V11-5130-WIN81/blkdev.list...
    Saving block devices attributes in /home/partimag/V11-5130-WIN81/blkid.list...
    Checking the integrity of partition table in the disk /dev/mmcblk0...
    The partition table in this disk is illegal/invalid: /dev/mmcblk0
    It's not supported by parted. Parted is used in Clonezilla to parse the filesystem in the partition table. This partition table is detected as WRONG by parted!
    The error messages from parted are:
    ********.
    Error: /dev/mmcblk0: unrecognised disk label
    *******
    .
    If you continue, something strange might happen (E.g. dd is used, not partimage or ntfsclone, to save the supported file system), and the image you saved maybe not be complete!
    Are you sure you want to continue? (y/N) Very bad choice.
    OK, let's do it!
    Reading the partition table for /dev/mmcblk0...RETVAL=0
    ********.
    Saving the primary GPT of mmcblk0 as /home/partimag/V11-5130-WIN81/mmcblk0-gpt-1st by dd...
    34+0 records in
    34+0 records out
    17408 bytes (17 kB) copied, 0.054696 s, 318 kB/s
    *******.
    Saving the secondary GPT of mmcblk0 as /home/partimag/V11-5130-WIN81/mmcblk0-gpt-2nd by dd...
    32+0 records in
    32+0 records out
    16384 bytes (16 kB) copied, 0.05305 s, 309 kB/s
    ********.
    Saving the GPT of mmcblk0 as /home/partimag/V11-5130-WIN81/mmcblk0-gpt.gdisk by gdisk...
    The operation has completed successfully.
    *******
    .
    Saving the MBR data for mmcblk0...
    1+0 records in
    1+0 records out
    512 bytes (512 B) copied, 0.0526076 s, 9.7 kB/s
    Starting saving /dev/mmcblk0p1 as /home/partimag/V11-5130-WIN81/mmcblk0p1.XXX...
    /dev/mmcblk0p1 filesystem: ntfs.
    ********.
    *******.
    Use partclone with pigz to save the image.
    Image file will be split with size limit 2000 MB.
    *******.
    If this action fails or hangs, check:
    Is the disk full ?
    *******
    .
    Run partclone: partclone.ntfs -z 10485760 -N -L /var/log/partclone.log -c -s /dev/mmcblk0p1 --output - | pigz -c --fast -b 1024 -p 16 -R | split -b 2000m - /home/partimag/V11-5130-WIN81/mmcblk0p1.ntfs-ptcl-img.gz. 2> /tmp/split_error.mX4z2H
    Partclone v0.2.70 http://partclone.org
    Starting to clone device (/dev/mmcblk0p1) to image (-)
    Reading Super Block
    we need memory: 17860 bytes
    image head 4160, bitmap 9600, crc 4100 bytes
    Calculating bitmap... Please wait... done!
    File system: NTFS
    Device size: 314.6 MB = 76799 Blocks
    Space in use: 22.0 MB = 5382 Blocks
    Free Space: 292.5 MB = 71417 Blocks
    Block size: 4096 Byte
    Total block 76799
    Syncing... OK!
    Partclone successfully cloned the device (/dev/mmcblk0p1) to the image (-)

    Time elapsed: 7.50 secs (~ .125 mins)
    ********.
    Finished saving /dev/mmcblk0p1 as /home/partimag/V11-5130-WIN81/mmcblk0p1.ntfs-ptcl-img.gz
    *******.
    Starting saving /dev/mmcblk0p2 as /home/partimag/V11-5130-WIN81/mmcblk0p2.XXX...
    /dev/mmcblk0p2 filesystem: vfat.
    ********.
    *******
    .
    Use partclone with pigz to save the image.
    Image file will be split with size limit 2000 MB.
    *******.
    If this action fails or hangs, check:
    Is the disk full ?
    *******.
    Run partclone: partclone.vfat -z 10485760 -N -L /var/log/partclone.log -c -s /dev/mmcblk0p2 --output - | pigz -c --fast -b 1024 -p 16 -R | split -b 2000m - /home/partimag/V11-5130-WIN81/mmcblk0p2.vfat-ptcl-img.gz. 2> /tmp/split_error.pKtqVr
    Partclone v0.2.70 http://partclone.org
    Starting to clone device (/dev/mmcblk0p2) to image (-)
    Reading Super Block
    we need memory: 30276 bytes
    image head 4160, bitmap 25600, crc 516 bytes
    Calculating bitmap... Please wait... done!
    File system: FAT32
    Device size: 104.9 MB = 204800 Blocks
    Space in use: 29.6 MB = 57880 Blocks
    Free Space: 75.2 MB = 146920 Blocks
    Block size: 512 Byte
    Total block 204800
    Syncing... OK!
    Partclone successfully cloned the device (/dev/mmcblk0p2) to the image (-)
    Time elapsed: 7.57 secs (~ .126 mins)
    ********.
    Finished saving /dev/mmcblk0p2 as /home/partimag/V11-5130-WIN81/mmcblk0p2.vfat-ptcl-img.gz
    *******
    .
    Starting saving /dev/mmcblk0p3 as /home/partimag/V11-5130-WIN81/mmcblk0p3.XXX...
    /dev/mmcblk0p3 filesystem: Microsoft.
    *******.
    This file system is not supported by smart programs, e.g. partclone, partimage or ntfsclone, or you force to use dd to save the file system: Microsoft
    dd will save and restore all the blocks in the harddrive, no matter if the block is used or not.
    Use this method to save the image instead of partclone, partimage or ntfsclone: partclone.dd + pigz
    Image file will be split with size limit 2000 MB.
    If this action fails or hangs after several minutes, check:
    Is the disk full ?
    *******.
    Run partclone: partclone.dd -z 10485760 -N -L /var/log/partclone.log -s /dev/mmcblk0p3 --output - | pigz -c --fast -b 1024 -p 16 -R | split -b 2000m - /home/partimag/V11-5130-WIN81/mmcblk0p3.dd-img. 2> /tmp/split_error.8pQ9Pg
    Partclone v0.2.70 http://partclone.org
    Starting to clone/restore (/dev/mmcblk0p3) to (-) with dd mode
    get device size 134217728 by ioctl BLKGETSIZE64,
    we need memory: 37444 bytes
    image head 4160, bitmap 32768, crc 516 bytes
    Calculating bitmap... Please wait... done!
    File system: raw
    Device size: 134.2 MB = 262144 Blocks
    Space in use: 134.2 MB = 262144 Blocks
    Free Space: 0 Byte = 0 Blocks
    Block size: 512 Byte
    Total block 262144
    Syncing... OK!
    Time elapsed: 8.27 secs (~ .137 mins)
    ********.
    Finished saving /dev/mmcblk0p3 as /home/partimag/V11-5130-WIN81/mmcblk0p3.dd-img
    *******
    .
    Starting saving /dev/mmcblk0p4 as /home/partimag/V11-5130-WIN81/mmcblk0p4.XXX...
    /dev/mmcblk0p4 filesystem: ntfs.
    ********.
    *******.
    Use partclone with pigz to save the image.
    Image file will be split with size limit 2000 MB.
    *******.
    If this action fails or hangs, check:
    Is the disk full ?
    *******
    .
    Run partclone: partclone.ntfs -z 10485760 -N -L /var/log/partclone.log -c -s /dev/mmcblk0p4 --output - | pigz -c --fast -b 1024 -p 16 -R | split -b 2000m - /home/partimag/V11-5130-WIN81/mmcblk0p4.ntfs-ptcl-img.gz. 2> /tmp/split_error.Q92I0K
    Partclone v0.2.70 http://partclone.org
    Starting to clone device (/dev/mmcblk0p4) to image (-)
    Reading Super Block
    we need memory: 1899780 bytes
    image head 4160, bitmap 1891520, crc 4100 bytes
    Calculating bitmap... Please wait... done!
    File system: NTFS
    Device size: 62.0 GB = 15132159 Blocks
    Space in use: 21.2 GB = 5178926 Blocks
    Free Space: 40.8 GB = 9953233 Blocks
    Block size: 4096 Byte
    Total block 15132159
    **********
    WARNING: The disk has bad sectors. This means physical damage on the

    disk surface caused by deterioration, manufacturing faults, or

    another reason. The reliability of the disk may remain stable or

    degrade quickly. Use the --rescue option to efficiently save as much

    data as possible!
    *****************.
    Failed to save partition /dev/mmcblk0p4.

     
  • Steven Shiau

    Steven Shiau - 2014-08-02

    So are you sure your /dev/mmcblk0p4 is flawless? It looks like there are some bad blocks on that partition.

    Steven.

     
  • infraparc

    infraparc - 2014-08-04

    Hello, I have the same problem with my Dell Venue 11 Tablet.
    I have also a attached keyboard and I have tried all last versions of Clonezilla ==> Unsuccessfully.
    I have disabled the secure Boot.

    When i want back up the tablet with Clonezilla, i have a lot of error message which show :
    mmcblo0 error -84 transfering data, sector xxx (all sector scroll down), n° xxx, response cmd 0x900

    Next, Clonezilla detect 4-5 partition (mmcblk0p1 - p2 - p3 - p4 - p5...).
    I start the back up and I have again this message above. After save the partition 1-2-3-4 successfully, i have an error message to the partition 5 :
    Failed to save partition /dev/mcblk0p5.

    Have you an answer to this problem?
    Thanks

     
  • Bret

    Bret - 2014-08-04

    I am getting the same error messages

     
  • Steven Shiau

    Steven Shiau - 2014-08-06

    Which version of Clonezilla live did you use? Did you try the latest stable or even testing one?

    Steven.

     
  • infraparc

    infraparc - 2014-08-06

    Hello.

    I used the last versions of CloneZilla Live. I also used testing version ==> Unsuccessfully.
    I save tablet Surface Pro 2 (OS : Windows 8 too) with same version of Clonezilla and it's OK.

    At your service for any questions.
    Corentin

     
  • Steven Shiau

    Steven Shiau - 2014-08-06

    "Unsuccessfully" -> Could you please take a photo about the error messages on the whole screen then post it. It's easier for us to understand.
    Thanks.

    Steven.

     
  • infraparc

    infraparc - 2014-08-07

    I have the same error message that bret.

    Cordially

     
  • Steven Shiau

    Steven Shiau - 2014-08-07

    How about giving Clonezilla live 20140805-utopic a try?
    http://clonezilla.org/downloads.php
    Please let us know the results.
    Thanks.

    Steven.

     
  • infraparc

    infraparc - 2014-08-07

    I have just tested Clonezilla live 20140805-utopic with my DELL Tablet.

    When I start Clonezilla, I have the same error messages as previously (with error -84 transferring data ==> IMG_0025.JPG)

    After, i have this message (IMG_0028.JPG) and Clonezilla stopped.

    Cordially,
    Corentin

     
    Last edit: infraparc 2014-08-07
  • infraparc

    infraparc - 2014-08-07

    When i choose the "KMS" mode in the boot menu, i have to inform one login and one password.
    I put :
    - login : user
    - Password : live

    After that, what can i do?

     
  • Bret

    Bret - 2014-08-08

    Any updates?

     
  • Bret

    Bret - 2014-08-14

    HELP I need this to work!

     
  • Steven Shiau

    Steven Shiau - 2014-08-17

    That's weird. The clonezilla command should be started automatically. If not, you can use command:
    sudo clonezilla
    to start that.

    Steven.

     
  • infraparc

    infraparc - 2014-08-26

    Hello.

    i use this command and nothing.
    Have you other updates or answers for this mistake?

    Cordially

    Corentin

     
  • Steven Shiau

    Steven Shiau - 2014-09-03

    Use "sudo clonezilla" and you got nothing?
    No error or warning messages?
    This is really weird.
    BTW, did you try the latest testing one:
    http://clonezilla.org/downloads.php

    Steven.

     
  • infraparc

    infraparc - 2014-09-16

    Yes, i use "sudo clonezilla" and nothing (black screen).
    For the backup, it's ok. However, i have the same error message which previously :
    mmcblo0 error -84 transfering data, sector xxx (all sector scroll down), n° xxx, response cmd 0x900

    For restore the disk, i have an error message and Clonezilla stop.

    Thank for your help,
    Cordially,

     
  • Steven Shiau

    Steven Shiau - 2014-09-21

    Not sure if Clonezilla live 2.2.4-12 or 20140915-* work or not:
    http://clonezilla.org/downloads.php
    But they comes with newer Linux kernel so it might help.

    Steven.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-09-25

    I am having the same issue on the Dell Venu Pro 11 . Stable releases - 2.2.4-12 will not work at all. I had to use the I386 version even tho its a 64 bit cpu. Very weird. I did try however the alternate version which was 20140923-trusty and I got to about 50% on the clone and it failed with the message bad sectors. So I did get a little further... but ... but... good news. I was successful with alternate 20140923-utopic . I haven't restored the image yet but I was able to successfully clone. A lot of jibber jabber will load in the beginning upon boot up but It pulled through. I will update everyone if I successfully restore it. If this works I just have to deploy this to a 150 of these and ill be done. Yayyy....

    Bios Version A07 . New A08 just updates PXE booting but good luck with PXE booting. I've been trying to get that working for 3 days now and its a dead end. Even used System Center 2012 that Dell suggests and got as far as running the task and that fails. ( BANG HEAD HERE )

    Cheers

    P.S. I hate UEFI.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-09-25

    Just tried to restore the image and I got an error that it was unable to find the target partition. I want to scream. Image cloned fine but deploying no dice. I even tried getting creative and using the trusty version to do the restore . Although I got further it still didn't work. It starts to restore and then I get fsync error errno=5 . States image could be corrupt. Hope this is helpful info to the developers.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-09-25

    "Greattt Success" So I was able to successfully restore the image created with alternate 20140923-utopic with alternative stable release - 20140915-trusty . I received errors at the end about the partition able not matching but after the reboot it went right to Windows. So I don't know. Seems to be working fine.

    I tried earlier to create an image with alternative stable release - 20140915-trusty and I got an error. I will try again tomorrow to create an image with alternative stable release - 20140915-trusty.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-09-25

    I couldn't wait till tomorrow considering I'am on a roll here.alternative stable release - 20140915-trusty on clone gave bad sector error. The final verdict is...

    Clone with alternate 20140923-utopic and restore with alternative stable release - 20140915-trusty as ridiculous as that sounds but it works. Hope this helps.

    Cheers !!!

     
    Last edit: Ray Zuchowski 2014-09-25
  • Steven Shiau

    Steven Shiau - 2014-09-30

    OK, thanks for sharing that.

    Steven.

     
  • NTCT

    NTCT - 2014-10-03

    Just wanted to confirm that Ray's method also works on Dell Venue Pro 8. Create GPT bootable flash drive, then use "alternate 20140923-utopic" for cloning, and "alternative stable 20140915-trusty" for restoring. In accord with what people were saying in this thread, use of other clonezilla versions led to either weird read errors or errors during restoring.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-10-09

    20141009-trusty build works great on restore. Still get error at the end of cloning but image works fine. Haven't tried cloning yet on latest builds.

     
  • Trixrnt4kds

    Trixrnt4kds - 2014-10-09

    Hello all, I'm happy to find this thread, as I'm also tying to create/restore images using a Dell Venue 11 Pro (5130 64 bit). However, using the info that's already been shared, I can only get as far as a utopic (or trusty, if using that version) login line with a flashing cursor. I don't think it's waiting for credentials, as it doesn't seem to accept keyboard input (at least anything I've typed in hasn't changed anything).

    I'm guessing that I'm missing something basic..??

    Although Ray mentioned having to use an i386 version in his early testing (Debian-based), the Ubuntu-based versions that have shown success are the amd64 version, correct?

    Any suggestions?

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-10-10

    When Clonezilla loads... Select on the selection KMS. Once you get to the blinking prompt type user and password is live. To start Clonezilla...type sudo clonezilla . That should fix your issue.

     
  • Trixrnt4kds

    Trixrnt4kds - 2014-10-10

    Selected KMS and it gets to a screen that says:
    "Ubuntu Utopic Unicorn (development branch) utopic tty1
    utopic login: sudo locales tzdata keyboard-configuration upstart util-linux login openssh-server" and just sits there with a blinking cursor.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-10-13

    I would start from scratch. Format your USB key to Fat32 and download TuxBoot-0.6 . Download the image 20141009-trusty build.iso and use TuxBoot to deploy it to the USB key. Make sure you use the option at the bottom Pre-Downloaded ISO bullet and select the image location. Make sure Secure Boot on the Dell Venue is unchecked and try to boot from the USB stick by selecting KMS and use login name user and password is live . Then sudo cloneZilla and use should get into the program. Make sure the iso you download isn't the 64 bit version .

     
  • Trixrnt4kds

    Trixrnt4kds - 2014-10-14

    Thank you! That seems to have helped a lot. I've always made my USB drives manually before. I also had to disconnect the Dell slim keyboard (using a USB hub for now, so I can connect keyboard/flash drive/USB ethernet).
    I'm now able to get the whole process started, but as others have seemed to have experienced, I'm getting 'bad sectors/failed to save partition' errors (mmcblk0p4, p5, p6). I gather that now it's just a matter of finding a version of Clonezilla that doesn't get them?

    One thing that occurred to me was to try turning off BitLocker first, but there was little change. Still getting similar errors.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-10-14

    Trix what I did was I designed a new image . The one shipped from Dell had issues with BitLocker for me as well. Download this

    http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool

    Its the Windows USB Key Tool. It works with Windows 8.1 and 7. Basically it works the same as Tuxboot but its for Windows. Create a fresh image and load all your drivers and Windows updates and then try cloning with the instructions I gave above in earlier posts.

     
  • Ray Zuchowski

    Ray Zuchowski - 2014-10-14

    Also I forgot to mention I was using Bios Version A07. A09 I have used but doesn't seem to make a difference. Dell needs to put Legacy mode back into this bios so we aren't forced to use UEFI.

     
  • Trixrnt4kds

    Trixrnt4kds - 2014-10-14

    Thanks, I'll give that a try.

    Regarding the BIOS version, for my model (5130-64bit), A02 is the latest. They shipped from Dell with A01 but upgrading didn't make any difference regarding my Clonezilla challenges.

     
  • Trixrnt4kds

    Trixrnt4kds - 2014-10-21

    I continue to get 'bad sector/failed to save the partition' errors, no matter what version I try (amd64 or i386). Very frustrating!

     
  • Steven Shiau

    Steven Shiau - 2014-11-03

    I do not have such a machine here, so I do not know how to reproduce the issue here.
    If it's not hardware issue, I believe there are some bugs in Clonezilla live, either on the Linux kernel, or on the partclone program itself.

    Steven.

     
  • Grizz Int

    Grizz Int - 2014-12-19

    Definitely something weird going on with these Venue's. After a few days of fumbling with this thing I had considered everything bad usb hubs, bad flash drives, etc. I finally stumbled on this thread.

    I "kind of" have this working using the steps above and clonezilla-live-20141215-utopic-i386. I still get tons of MMCBlk0 errors but it seems to work despite these. I am booting KSM mode and manually launching clonezilla as mentioned above. The behavior is incredibly inconsistent. Sometimes I can't get it to boot or image, i'll restart then it'll work. Clonezilla will randomly hang and appear to be frozen but pick and keep running a few minutes later.

    I've used Clonezille on Surface's and Asus tablets without issue. For some reason it does not play well with these Dells at all.

     
  • infraparc

    infraparc - 2014-12-22

    hi!
    i would use alternate 20140923-utopic for clone and alternative stable release - 20140915-trusty for restore.
    i didn't find. where can i find alternate 20140923-utopic and alternative stable release - 20140915-trusty.

    Thanks you.

     

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