CONCAT returns NULL when one of its arguments is NULL which cause issues when either the lastname or the firstname of a given user is NULL. This could be the case with users imported from an external authentication system like LDAP.
fixed in Claroline 1.12, will not be fixed on older versions
fixed in Claroline 1.12 rev14897
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fixed in Claroline 1.12, will not be fixed on older versions
fixed in Claroline 1.12 rev14897