RE: [CK-Ledger-users] Issuing refund / credit

[Steve G. <ste...@gu...>]

Thanks C K

Adding credit notes to the menu would be a great help for our end-users.
As far as managing issuing credit notes, I was thinking perhaps it could
be a separate module that would be limited to authorized managers (like
the POS-Manager module).  Still need a strong policy for refunds /
credit notes, but it would limit who could issue them. Of course, the
process you suggested will work out fine for our needs until that can be
investigated further.

On another note, Yes, I am in New Zealand (however, I'm actually an
American).  So far it appears CK can be easily adapted to fit NZ
accounting standards with just a few changes to data rather than major
programming modifications.  The main differences are in terminology and
GL heading and A/Cs.  The biggest challenge I'll have is developing the
ability to generate reports that follow Government standards for GST and
payroll taxes.  I am interested in developing an industry specific
module for an electronics repair & service business.  If anyone is
currently working on a module specific to a service industry, I'd be
interested in chatting.

Regards,

Steve Gallaher

    

-----Original Message-----
From: C K Wu [mailto:ck...@ch...] 
Sent: Wednesday, 25 February 2004 4:11 a.m.
To: Steve Gallaher
Cc: ck-...@li...
Subject: Re: [CK-Ledger-users] Issuing refund / credit

Hello, Steve,

Thank you for checking out CK-Ledger.

At the moment, CK-Ledger does not carry specific feature for
issuing a refund or credit note. However, refund or credit notes
can be generated readily as invoices with -ve amounts. You could
also utilize the standard invoice remark to add a sentence indicating
that the subject invoice is in fact a credit note. If I got the time,
I'll
add a menu choice for the production of credit notes.

One thing though, refund is one of the area that most auditors will
dig into to check for fraud or sloppy accounting control. Since it is
fairly difficult to implement a generic computerised check to ensure
an organisation's refund policy is being adhered to, you may need
to implement rather stringent manual control over the processing of
refunds.

Btw, I notice your mail originates from New Zealand. Just as
a matter of interest, could you indicate if the current CK-Ledger setup
meets New Zealand requirements or if enhancements need to be added.

Cheers,
CK


Steve Gallaher wrote:

>I've been working with CK-Ledger for the past month or so and I've been
very 
>impressed!!
>
>I'd like to know if there is a process in CK to issue a refund or
credit back 
>to a client and add the transaction to the GL.  I haven't quite worked
out 
>what to do if a customer disputes a charge or returns an item.  
>
>Guidance on this is appreciated.
>
>Steve Gallaher
>
>
>
>
>
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