Re: [CK-Ledger-users] Issuing refund / credit

[C K Wu <ck...@ch...>]

Hello, Steve,

Thank you for checking out CK-Ledger.

At the moment, CK-Ledger does not carry specific feature for
issuing a refund or credit note. However, refund or credit notes
can be generated readily as invoices with -ve amounts. You could
also utilize the standard invoice remark to add a sentence indicating
that the subject invoice is in fact a credit note. If I got the time, I'l=
l
add a menu choice for the production of credit notes.

One thing though, refund is one of the area that most auditors will
dig into to check for fraud or sloppy accounting control. Since it is
fairly difficult to implement a generic computerised check to ensure
an organisation's refund policy is being adhered to, you may need
to implement rather stringent manual control over the processing of refun=
ds.

Btw, I notice your mail originates from New Zealand. Just as
a matter of interest, could you indicate if the current CK-Ledger setup
meets New Zealand requirements or if enhancements need to be added.

Cheers,
CK


Steve Gallaher wrote:

>I=92ve been working with CK-Ledger for the past month or so and I=92ve b=
een very=20
>impressed!!
>
>I=92d like to know if there is a process in CK to issue a refund or cred=
it back=20
>to a client and add the transaction to the GL.  I haven=92t quite worked=
 out=20
>what to do if a customer disputes a charge or returns an item. =20
>
>Guidance on this is appreciated.
>
>Steve Gallaher
>
>
>
>
>
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